Originally Posted by T-Roy
Take battery out of BlackBerry
Leave battery out 5 seconds
Put battery back in - wait...wait...wait...until OS loads.
OMG, all this time I've been doing everything else EXCEPT that. Sometimes it's always the simplest things that are overlooked. I have reset it numerous times, just never tried removing the battery. What may I ask was the problem and why did that work? Thank you very much!!!!!!