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Old 06-06-2008, 04:05 AM   #1 (permalink)
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Hi

We have just installed BES with lotus notes, works fine, but only the last 3 days emails have come through to the Curve. Is there a way to get the entire users inbox on to the device?

Thanks

Last edited by Damo@Andaz : 06-06-2008 at 04:16 AM. Reason: typo
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Old 06-06-2008, 06:00 AM   #2 (permalink)
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On a newly activated user/device, the most you can pre-populate is 14 days or 750 messages, whichever is greater.
How do I adjust message pre-population? - BlackBerryFAQ

Since you've already activated the device, you'd need to wipe the device... remove the user from BES... then add the user back to BES and reactivate.
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Old 06-06-2008, 06:14 AM   #3 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
On a newly activated user/device, the most you can pre-populate is 14 days or 750 messages, whichever is greater.
How do I adjust message pre-population? - BlackBerryFAQ

Since you've already activated the device, you'd need to wipe the device... remove the user from BES... then add the user back to BES and reactivate.
Thanks
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