06-06-2008, 12:02 PM
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| | No RIM Serial Port/Modem with DM v126.96.36.199?
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Hi all, I am trying to get tethering working with my 8820 on AT&T. I've installed Desktop Manager v188.8.131.52 and AT&T Communications Manager v6.8.16. My BB shows up in Desktop Manager and syncs fine, but there is no virtual serial port or standard modem under device manager. When I run AT&T Communications Manager and try to select the GSM device, the only thing listed is my laptops internal modem.
I called AT&T, but they were no help. They tried transferring me to RIM, but I hung up after being on hold for 20 minutes (after 45 minutes on w/ AT&T). Any ideas what I need to do to get the serial port and modem to show up on my computer?