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Old 06-06-2008, 03:41 PM   #1 (permalink)
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I gave my sister my red curve (8310) and now she doesn't have an internet browers icon, how do I get it back? I tried resetting the phone and pulling the battery for her but NOTHING. I have the media net icon but I can't switch to the internet brower. When I go to options----advanced-----browser, it only lists media net. Also, I lost the option to set up an email account (mind you I had it on this phone when I was using it yesterday). Please help (thank you).
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Old 06-06-2008, 03:44 PM   #2 (permalink)
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It sounds like you don't have a BlackBerry Data Plan on the device. Do you?

Did you buy it used?
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Old 06-06-2008, 03:45 PM   #3 (permalink)
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Wirelessly posted (8120 4.5.037)

Sounds like she does not have a BlackBerry Internet plan for the device.
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Old 06-06-2008, 03:51 PM   #4 (permalink)
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We added it, but maybe they didn't set it up. I will keep you posted. Thank you so much.
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Old 06-06-2008, 03:51 PM   #5 (permalink)
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What do I need a Data Plan for? - BlackBerryFAQ

EDIT: Oops, I think I posted late. Good luck!
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Last edited by ricpac : 06-06-2008 at 03:54 PM.
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Old 06-06-2008, 03:54 PM   #6 (permalink)
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Robii, simply pulling the battery and rebooting will sometimes install the service books you need from the data plan being enabled on the account..

Likewise, sometimes a carrier rep just gets it messed and doesn't put the plan on the account, double check when you feel you should.
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Old 06-06-2008, 05:20 PM   #7 (permalink)
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AT&T added a pda plan not the blackberry data plan, they corrected it and now all is well. Thank you all (I don't know what I would do with you guys).
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Old 06-06-2008, 05:25 PM   #8 (permalink)
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It happens.

Welcome!
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Old 06-06-2008, 05:25 PM   #9 (permalink)
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Quote:
Originally Posted by Robii View Post
I don't know what I would do with you guys).
With, or without... this is a family channel
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