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Old 06-09-2008, 07:36 AM   #1 (permalink)
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Hi i was just wondering if anyone could help me with my browser..

When i go on it, it says...

YOUR DEVICE DOES NOT HAVE
ANY BROWSER CONFIGIRATION
SERVICE BOOK ENTRIES

AND THEN SAYS...

PLEASE CONTACT YOUR SERVICE PROVIDER
TO ENABLE YOUR BROWSER......

CAN SOMEONE PLEASE HELP ME....
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Old 06-09-2008, 07:41 AM   #2 (permalink)
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Is this a new Pearl or have you had it a while and it just started doing this? Have you tried downloading new service books?
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Old 06-09-2008, 07:45 AM   #3 (permalink)
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No its not a new pearl.......

No i havent tried downloading new service books
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Old 06-09-2008, 07:52 AM   #4 (permalink)
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Quote:
Originally Posted by mutibali View Post
No its not a new pearl.......

No i havent tried downloading new service books
Have your carrier resend your service books.
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Old 06-09-2008, 07:56 AM   #5 (permalink)
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What are service books anyway
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Old 06-09-2008, 08:06 AM   #6 (permalink)
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Quote:
Originally Posted by mutibali View Post
What are service books anyway
This is the information that is unique to each carrier that enables your phone to work. The service books have all of your configuration settings and information in them.
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Old 06-09-2008, 08:10 AM   #7 (permalink)
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So should i phone t mobile?

what should i say?
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Old 06-09-2008, 08:14 AM   #8 (permalink)
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Quote:
Originally Posted by mutibali View Post
So should i phone t mobile?

what should i say?
Tell them your browser is not working and to resend your service books. It also wouldn't hurt to shut down your phone and pull the battery then power it back up to see if that solves your problem.(I'm guessing you have already done this)
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Old 06-09-2008, 08:15 AM   #9 (permalink)
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Yea i have....

If they resend the service books will the net work
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Old 06-09-2008, 08:17 AM   #10 (permalink)
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Quote:
Originally Posted by mutibali View Post
Yea i have....

If they resend the service books will the net work
It should, if this is what the problem is. I've had it happen to me before and it fixed my browser issue.
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Old 06-09-2008, 08:18 AM   #11 (permalink)
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Do u have to have a data plan
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Old 06-09-2008, 08:20 AM   #12 (permalink)
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Quote:
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Do u have to have a data plan

Yes, unlimited with AT&T. If you do not have a data plan then this is your problem. You must have one to browse the net
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