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Old 06-09-2008, 03:32 PM   #1 (permalink)
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Angry Blackberry 8830: Why do I keep losing Addresses?

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Subject pretty much sums it up. Everyday, I keep losing addresses from the Address book. Is there a way to disable this? I already have "Confirm upon delete" set to yes, but I keep losing addresses.
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Old 06-09-2008, 03:34 PM   #2 (permalink)
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Check your free memory on your device.

Options > Status > File Free = ??
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Old 06-09-2008, 03:35 PM   #3 (permalink)
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Welcome to the BBForums.

The address book has not been a subject of self-deletion in the past. I really doubt they are being deleted.

Go to your address book > press Menu, the key left of the trackball.

Click on FILTERS and make sure all boxes are UNchecked.

Now, in your address book, are the "lost" sheep back in the corral?
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Old 06-09-2008, 03:40 PM   #4 (permalink)
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Wirelessly posted (Verizon 8830)

Quote:
Originally Posted by penguin3107
Check your free memory on your device.

Options > Status > File Free = ??
I understand messages are affected by memory but the address book as well??
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Old 06-09-2008, 03:52 PM   #5 (permalink)
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Quote:
Originally Posted by akosnitzky View Post
Wirelessly posted (Verizon 8830)



I understand messages are affected by memory but the address book as well??
I have no idea.
I'm just asking a question here.

If your device has zero bytes free... would you rather miss an incoming email, or drop some data from your device that can be synced back at a later time?

I'm sure there's priority given to new inbound messages over all other data. If not, there should be.
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Last edited by penguin3107 : 06-09-2008 at 03:54 PM.
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Old 06-09-2008, 03:59 PM   #6 (permalink)
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fyi... not too long ago my memory manager must have kicked in when I was loading a webpage, (endless hourglass spinning). I finally received the out of memory message. No problem, killed the webpage and moved on. When I later went to sync with Outlook, it showed that I had 600 deleted contacts on my handheld... and prompted a confirmation if I wanted to delete them on the desktop (Outlook). I fixed it by cancelling sync, then erased the Contact database on the handheld and resync'd it from Outlook. (phew!).

Bottom line... I keep very few emails, bb messenger, or sms messages. Maybe next in line is Contacts. dunno, but sure scared me when I was syncing. Either that or it was a fluke that flagged half of my contacts for delete.
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Old 06-09-2008, 04:12 PM   #7 (permalink)
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Hi JS,

None of the filters are checked. FWIW, I don't have my addresses separated into the different filter categories listed; nonetheless, none of them is checked.

Thanks,

srczm

Quote:
Originally Posted by JSanders View Post
Welcome to the BBForums.

The address book has not been a subject of self-deletion in the past. I really doubt they are being deleted.

Go to your address book > press Menu, the key left of the trackball.

Click on FILTERS and make sure all boxes are UNchecked.

Now, in your address book, are the "lost" sheep back in the corral?
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Old 06-09-2008, 04:15 PM   #8 (permalink)
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hi Penguin,

File Free = 10767890 bytes

Thx,

srczm

Quote:
Originally Posted by penguin3107 View Post
Check your free memory on your device.

Options > Status > File Free = ??
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Old 06-09-2008, 04:18 PM   #9 (permalink)
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Are you on a corporate BES server or a personal BES?
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Old 06-09-2008, 04:56 PM   #10 (permalink)
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Corporate

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Originally Posted by JSanders View Post
Are you on a corporate BES server or a personal BES?
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Old 06-09-2008, 05:58 PM   #11 (permalink)
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Quote:
Originally Posted by sswyden View Post
fyi... not too long ago my memory manager must have kicked in when I was loading a webpage, (endless hourglass spinning). I finally received the out of memory message. No problem, killed the webpage and moved on. When I later went to sync with Outlook, it showed that I had 600 deleted contacts on my handheld... and prompted a confirmation if I wanted to delete them on the desktop (Outlook). I fixed it by cancelling sync, then erased the Contact database on the handheld and resync'd it from Outlook. (phew!).

Bottom line... I keep very few emails, bb messenger, or sms messages. Maybe next in line is Contacts. dunno, but sure scared me when I was syncing. Either that or it was a fluke that flagged half of my contacts for delete.
Eww.. I hate it when web pages do that. I usually have to do a battery pull. That was on my 8703e, haven't had it happen on the Curve yet. It's a good idea to clear the browser cache periodically, too.
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Old 06-10-2008, 01:35 PM   #12 (permalink)
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Quote:
Originally Posted by sswyden View Post
Bottom line... I keep very few emails, bb messenger, or sms messages. Maybe next in line is Contacts.
None of these really take up all that much space. How much do you have in the way of media files and apps? Those typically eat up your device memory much faster.
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Old 12-18-2008, 09:38 AM   #13 (permalink)
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Quote:
Originally Posted by JSanders View Post
Welcome to the BBForums.

The address book has not been a subject of self-deletion in the past. I really doubt they are being deleted.

Go to your address book > press Menu, the key left of the trackball.

Click on FILTERS and make sure all boxes are UNchecked.

Now, in your address book, are the "lost" sheep back in the corral?
Just got a BB 7290 and want to download outlook 2003 address book. Doesn't seem to want to do that

Any suggestions

Dale
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Old 12-18-2008, 09:40 AM   #14 (permalink)
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Quote:
Originally Posted by Dale Bolton View Post
Just got a BB 7290 and want to download outlook 2003 address book. Doesn't seem to want to do that

Any suggestions

Dale
1. Welcome to the BBForums.
2. It would be more appropriate to start your own thread, not in the 8830 model section if you have the 7290.
3. More detail, please? What are you doing, what is the error you are getting? etc., etc.
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