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Old 06-10-2008, 03:34 PM   #1 (permalink)
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Does anyone know the number or email I can reach RIM at? I want to get my Blackberry repaired by them, and my carrier store, told me to contact RIM directly. Any ideas?

Thanks.
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Old 06-10-2008, 03:42 PM   #2 (permalink)
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1-877-BLK-BERR

However, I'd just call these guys:

HorizonWirelessOnline.com - Horizon Wireless, Canada’s Cellular Repair Center
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Old 06-10-2008, 04:07 PM   #3 (permalink)
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And your carrier's representative apparently doesn't know how RIM works. They will not speak to you without a credit card number unless you are escalated to them BY your carrier. So you must start with your carrier if you wish to get to RIM.

Edit: Unless you have a tech support contract with RIM

Last edited by CO_BBTechie : 06-10-2008 at 04:07 PM. Reason: Clarification
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Old 06-11-2008, 05:29 PM   #4 (permalink)
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Quote:
Originally Posted by CO_BBTechie View Post
And your carrier's representative apparently doesn't know how RIM works.
That's really not surprising with at&t...
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