BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-10-2008, 09:54 PM   #1 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Deleting email on BB won't delete on Outlook

Please Login to Remove!

When I delete an email on my BB, it won't delete on my Outlook, and vice versa. It is annoying to delete something one place and have to delete the same message a second time. I can send and receive email just fine.

I have a Verizon 8330, with Outlook 2003 on my PC and running BIS and DM 4.3.0.17.

My Email Reconciliation is set to "Mailbox & Handheld" and Wireless Reconcile is set to "On". I have selected "Reconcile Now", which hasn't seemed to do anything either when tethered or not tethered.

On my BIS page, I checked the box marked "Synchronize deleted items between this mailbox and my device"

On my DM, under the tab marked Synchronize, the checkbox marked "Reconcile messages" is grayed out.

Any suggestions?

Thanks
Offline  
Old 06-11-2008, 12:54 AM   #2 (permalink)
Thumbs Must Hurt
 
zenartbb's Avatar
 
Join Date: May 2008
Location: Northern VA
Model: 8350i
Carrier: Nextel
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If you're on the BIS, your BlackBerry will not reconcile wirelessly with your Outlook email.

The reconciling features will work with your ISP's mail server, but once you download the messages to Outlook, there is no longer any syncing.

Does this makes sense?
__________________
Joe D


Zen and the Art of BlackBerry
Offline  
Old 06-11-2008, 08:00 AM   #3 (permalink)
New Member
 
Join Date: Jun 2008
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Will syncing work if my BB is tethered to my PC?


Quote:
Originally Posted by zenartbb View Post
If you're on the BIS, your BlackBerry will not reconcile wirelessly with your Outlook email.

The reconciling features will work with your ISP's mail server, but once you download the messages to Outlook, there is no longer any syncing.

Does this makes sense?
Offline  
Old 06-11-2008, 08:15 AM   #4 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,035
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Don't think so as email doesn't sync, only contacts, calendar, tasks and memos
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 06-11-2008, 08:23 AM   #5 (permalink)
Thumbs Must Hurt
 
zenartbb's Avatar
 
Join Date: May 2008
Location: Northern VA
Model: 8350i
Carrier: Nextel
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (Curve 8330)

Unfortunately, no.

The trick is to reconcile with your mail server from your BB before the message even makes it to your Outlook.

I have a draft blog post that addresses this, but I am finishing the BES stuff first. I'll let you know when I post. It will give you a few optional strategies (hopefully).

Wouldn't hurt to bump/search around the BBF to see if there are any threads that help you out.
__________________
Joe D


Zen and the Art of BlackBerry
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.