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Old 06-12-2008, 02:10 PM   #1 (permalink)
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Default Only displaying "today's" messages ??

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I'm supporting a user remotely. He says his Blackberry Curve is only displaying today's messages. He says it started yesterday. Today he no longer even sees yesterday's messages. It sounds like a filter or something but I can't think of what it could be. Any ideas? Thanks in advance!
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Old 06-12-2008, 02:15 PM   #2 (permalink)
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Could be a low memory issue. Ask that user to check Options > Status > File Free, and give you that exact number. You can report it here.

If it is a low memory issue:
Managing your BB Memory - Lost Call Logs and SMS
http://www.blackberryforums.com/gene...ee-memory.html
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Old 06-12-2008, 03:46 PM   #3 (permalink)
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3474710, plenty! I had him pull the battery, but no luck, still just showing today's emails. Really strange.
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Old 06-12-2008, 04:34 PM   #4 (permalink)
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Hmmm..could it be that he changed a setting to only keep messages for 1 day?

Messages -> MENU -> Options -> General Options

..just a thought
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Old 06-12-2008, 04:36 PM   #5 (permalink)
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Quote:
Originally Posted by cayzac View Post
3474710, plenty!

That is NOT plenty. That is extremely low. See the links I posted above.
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