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Old 08-11-2005, 02:53 PM   #1 (permalink)
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Default Key Decryption Failed

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Hey everyone, I got my 7250 Blackberry with Verizon today and am VERY impressed so far. I'm loving it. I'm having 1 small problem though. Sometimes the phone will say something like Key Decryption Failed please regenerate a new one. I'm not really sure what to do at this point. Any help is appreciated. Thanks!
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Old 08-12-2005, 08:12 AM   #2 (permalink)
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I am having same issue I am not on BES so I dont understand the key thing
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Old 08-12-2005, 11:14 AM   #3 (permalink)
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I'm not on a BES either. Its happened to me about 6 times now. Every few hours I will get the message, even if I'm not doing anything.
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Old 08-12-2005, 12:00 PM   #4 (permalink)
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yep same hereI cant find a valid answer for it
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Old 08-12-2005, 01:00 PM   #5 (permalink)
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i dont know if this would help...
I'm on BES, i seen that problem alots since i update my server to 4.0 and handheld to 4.0 everytime i activate my user wireless it say "Encryption Failure" bla bla bla...
what i did was.. IT Admin on BES Resent Encryption Peer-Peer.. and it work fine.
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Old 08-12-2005, 01:22 PM   #6 (permalink)
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ok but I am not on bes so i have no IT person to send me anything
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Old 08-13-2005, 12:26 PM   #7 (permalink)
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should i call verizon about this? maybe its something on their end?
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Old 08-13-2005, 03:28 PM   #8 (permalink)
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i figured my issue out I was on a friends BES for a short time I wiped my unit clean but he forgot to release my pin so thats why I was getting the error on my phone
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Old 08-13-2005, 08:56 PM   #9 (permalink)
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well i got mine off ebay, in perfect condition but used for about a week, so i would not have to get into another contract with verizon wireless, so i dont know who to contact about it really. could verizon do something about it from their end?
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Old 08-14-2005, 06:44 AM   #10 (permalink)
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nope would have to be who ever had the bb on bes to release the pin as far as i know thats what my carrier told me anyway
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