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Old 06-19-2008, 04:11 PM   #1 (permalink)
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Default BES SMS Logging

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I have SMS logging setup on my BES 4.1.5 but it seems that the 7250 model handhelds we have are NOT logging SMS, just the newer handhelds are. Is the 7250 capable of SMS log sync?
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Old 06-19-2008, 04:14 PM   #2 (permalink)
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Check the Handheld OS version on those devices.
It needs to be at least OS 4.1.0 on the device to log SMS messages.
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BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
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Old 06-19-2008, 04:33 PM   #3 (permalink)
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Wow I guess I should have realized that when they say must be at least 4.1 that means the handheld as well as BES hehe, now I have never updated the OS on the device, is that something I can push to all the devices wirelessly or is it a more complicated procedure.
BES 4.1.5 Exchange 2007
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Old 06-19-2008, 04:44 PM   #4 (permalink)
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nevermind, checking with my carrier now, from doing a little googling on the subject, sounds like I need to get the upgrade to the OS from my Carrier, if I'm wrong let me know. Thanks
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Old 06-20-2008, 07:44 AM   #5 (permalink)
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You can get the latest OS for your device from any carrier and do the following.

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ
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