06-29-2008, 11:32 PM
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| | Please help!!! I need my BB back :(
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ok guys... ive been at this for about 5 hours and am about to pass out. ive read through all the posts to try and work it out and nothing has fixed this. i dont even know if im doing this the right way... but im hoping someone can help me finally get an answer.
i was trying to upgrade the os on my 8310 to 4.5. I was almost through with it when the white screen went on my bb with "app error 523" so the instructions said to reconnect to desktop manager and hit application loader and it will continue downloading. And yes, i had deleted the vendor.xml file after i downloaded and installed the new os to my pc.
well, my DM was not able to connect to my bb. ive tried everything i read in the posts which included plugging my bb in, then taking the battery out. taking the memory card out. whatever i found. so it's not connecting.
So i started reading about wiping the handheld. It took me forever to get jl_cmder working but it's not connecting to my device either. ive tried several times (as the instructions told me to) but it hasn't wiped out the handheld.
then i followed the post "what to do next if jl_cmder will not connect and wipe" and it gave me instructions on working with command prompts. but i cant seem to get the command prompts to work either. im probably not typing it in right because im not familiar with command prompts, but im typing it the way the post is telling me to.. and it's still telling me invalid prompt.
I have the current DM and OS both installed on my pc... my bb has been stuck on the white screen for the past 5 hours and im freaking out. my eyes are killing me from trying to switch to different posts to figure this out. im hoping someone can pleassssssee help me with just wiping out this bb so it can connect to DM again and I can reinstall my backup.
pleeaseeeee. thank you so much guys ;(