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Old 07-04-2008, 04:01 PM   #1 (permalink)
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Default Blackberry not connecting to DM!

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My BB is not connecting to the Desktop Manager. Windows makes the "Device connected" noise when I plug it in, but DM doesn't recognize it and it says disconnected. I've restarted my computer and BB, and it still does it. Help!
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Old 07-04-2008, 04:13 PM   #2 (permalink)
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Try reinstalling the DM. If that dont work and you have easy access, resintall the usb drivers.
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Old 07-04-2008, 04:17 PM   #3 (permalink)
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Sometimes changing themes will do it. Other times you'll need to reinstall DM.
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Old 07-04-2008, 04:38 PM   #4 (permalink)
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Okay, I'm uninstalling DM now. Will tell you how it goes. Does that mean I will have to reinstall the 4.3.0.127 software I installed(not on BB, on DM) Also, should I uninstall Blackberry Device Communication Components?

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Old 07-04-2008, 04:44 PM   #5 (permalink)
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No, don't uninstall!!! Just install back over the top. That will reload all the drivers. However, if you uninstall then, yes, you'll have to reinstall the OS.
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Old 07-04-2008, 04:45 PM   #6 (permalink)
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Quote:
Originally Posted by John Clark View Post
No, don't uninstall!!! Just install back over the top. That will reload all the drivers. However, if you uninstall then, yes, you'll have to reinstall the OS.
Now you tell me. I already have DM uninstalled. Is that bad?
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Old 07-04-2008, 04:46 PM   #7 (permalink)
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No...just reinstall it and then reinstall the OS, etc.
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Old 07-04-2008, 04:53 PM   #8 (permalink)
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There, I got it installed and the BB connects now. Thanks for your help!
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Old 07-04-2008, 05:45 PM   #9 (permalink)
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Old 07-11-2008, 10:29 AM   #10 (permalink)
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ok, im having the same problem.

my BB is read by my computer, im albe to copy, paste pics, vids, music on it but the DM still says disconnected. Ive ryed to connect using the connection settings on the DM but it still says there is no pin number or anything.

Ive tryed versions 4.2,4.3, and 4.5 so yes, ive installed, reinstalled many times.

My current BB OS is 4.2
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Old 07-12-2008, 06:19 AM   #11 (permalink)
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I, too, am having this problem - sort of.
Using the USB cable, I have recharged the BB a few times, and I have downloaded a game from the BB site onto my 8700, but the PC refuses to admit the BB is connected.
Hence I cannot transfer my favourite ringtones or background photo from the PC to the BB. (Even my Nokia managed this.)
I will try the re-install as recommended and see what occurs.
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