Hi all and thank you so much for all this help. I'm really grateful!
Ok here's the latest:
- I spent 2 days trying to install the new desktop manager on my laptop. It took me 2 days before I decided to do it on another laptop. That finally worked. One problem that I had on both laptops was the Installshield error. I finally figured out that I needed to download a specific number (9) of the IsScript engine to be able to install both the desktop manager and the OS.
- I installed the 4.2 on my blackberry and so far so good
I haven't had dropped calls today but it's too soon to judge it. I need a week to test the new software. But I'm optimistic.
- Back to why it took me 2 days to install the new desktop manager: stupid Roxio Media Manager. This thing is a nightmair. Who ever created it should be sued. Seriously! I've read that I'm not the only one getting the repeated RMM errors (1500=another installation in process, 1316=unable to find certificate file, 1706=a valid source could not be found). I tried all the suggestions on this thread Roxio Media Manager
with no luck. I don't know what more can I do. I'm almost going to dump my laptop in the trash. Can't handle it anymore. As I type I have 3 error messages blinking on my screen (minimzed). I can't get rid of them no matter what I do. One says: Please wait while Windows configures RMM, another says unable to find a certificate file and the third one says Windows installer waiting to install. Of couse nothing is happening! It just keeps it that way so I can't install anything else!
I'm helpless and on the verge of getting an iphone just to save myself from this misery.