BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 07-06-2008, 10:14 PM   #1 (permalink)
New Member
 
Join Date: Jul 2008
Model: 8100
PIN: N/A
Carrier: T-mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Help With T-mobile Blackberry Pearl 8100

Please Login to Remove!

I am hoping someone out there can help me. A few days ago I was unable to make calls from my Blackberry. I tried every troubleshooting method I could find and finally had to resort to calling T-mobile customer service. They were unable to help and agreed to send me a new phone as I was still under the warranty period. Later that day I had to retrieve a phone number from the device and although the battery had a full charge the phone would not turn on and just flashes a continuous red light. Again I tried everything, taking out the battery, connecting to the computer, etc. and nothing. My problem is that apparantly not all my contact information was on the SIM card so when I put it in the new phone I am missing lots of contact information, and I have lost all of my appointments. Is there any way to get this information from the old phone? Any suggestions would be greatly appreciated. I am desperate!
Offline  
Old 07-06-2008, 10:25 PM   #2 (permalink)
New Member
 
Join Date: Jul 2008
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

so sorry. good luck
Offline  
Old 07-06-2008, 10:29 PM   #3 (permalink)
BBFAQ Sysop
 
ricpac's Avatar
 
Join Date: Oct 2007
Location: Philippines
Model: 9700
OS: X 10.6
PIN: Alt+Shift+H
Carrier: GLOBE
Posts: 3,760
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Welcome to BBF!

Were you able to at least do a back up recently? If the answer is no, then I guess you can't do anything anymore...
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.