08-18-2005, 07:20 AM
Join Date: Feb 2005
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| | Email Folder Problems
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I'm having a problem with email on my BB 7290 (Cingular, v18.104.22.168) going to the wrong folder.
I have BES email, some days it works fine, other days when I scroll up to read the headers, it says "Folder: Deleted Items" or "Trash". I can read these messages from the main message folder. Same with BWC email.
If I look in my Delete Items folder for BES account, I see some of my web client email and it shwos as "Folder:Inbox".
I reloaded the desktop software, then reloaded the handheld OS (no backup). That didn't work. I found a similar thread and delete the service book, then cleared the folders in desktop manager. That seemed to work, yesterday everything was fine. Today, same problem.
Call Cingular a few times but they couldn't help. They checked the account settings, push new service books, etc. but no luck.