07-08-2008, 08:24 AM
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| | Please Help! Cannot hear/talk in 8820! No help from AT&T.
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Last Friday, I was using my phone to listen to music in my car. I use an adapter for my audio port in my car. I suppose that the jack loosened the plastic housing in my earpiece jack on my Blackberry 8820. Ever since, I can receive and make calls with my phone but there is no reception (I cannot hear the caller and they cannot hear me)
AT&T says that it is 'physical damage' and will not fix my problem. What should I do? I have reset/wiped the phone and do not know if there is much else I can do. Are there any settings I can try or softwares I can download to test and repair the unit?
Your help is much appreciated. Thank you.