Originally Posted by sugar
what OS do you have on the phone?
I've tried several os on phone ...none of them worked.
And about the IM not working.....they told me on the phone that the case
is closed. But when I called to complain they said ...it's still being worked on
and the case is open.
Now, which one should I believe? They are very inconsistent in their answers
to me. They change their story every time I talk to them. Course, I've talked
to a lot of different people due to the fact that everytime you get hung up
on you can't seem to get the same person you spent 5 hours with and you
have to end up repeating the same crap all over.
Blackberry support is a joke. There is no support. Just a lot of people that
remind me of AOL where their policy is ...It's YOUR problem until you can
prove otherwise and I got a book of busy work I can put you through to
make you feel like you are actually accomplishing something.
At the end of the day ....you still have a phone that doesn't work.