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Old 07-08-2008, 09:30 PM   #1 (permalink)
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I have (well my parents) the Verizon Family plan with 700 minutes. no texting nothing, just the most basic services. right now there are two lines on the plan, and i'm trying to add my Pearl i recently bought. I go to Add a new line but i have to choose a new plan b/c the one im on now allows for two phones. after that i can't go any further b/c it asks for me to choose a new phone, nowhere do i see a place to add a phone without purchasing one.

some help please?
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Old 07-08-2008, 09:32 PM   #2 (permalink)
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The easiest way is to call C.S. their website is a pain...
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Old 07-08-2008, 09:33 PM   #3 (permalink)
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I think you will need to call Verizon for that.
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Old 07-08-2008, 09:43 PM   #4 (permalink)
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Quote:
Yuri: I recommend at this time that you contact our Customer Care department at 800-922-0204 where a representative will be able to assist you further.
Ugh, this is going to be fun
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Old 07-08-2008, 10:05 PM   #5 (permalink)
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It isn't too painful...Verizon requires that new Blackberry lines be activated manually.

Took me 7-15 minutes tops.

-simpson
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Old 07-08-2008, 10:41 PM   #6 (permalink)
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To bad I don't know my moms social. lol

---Edit----

If i was to do an ESN change so that one of the activated phones number went to my BB, would i have to reactivate the phone that the number is being taken from?
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Last edited by skllndy365 : 07-09-2008 at 01:15 AM.
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Old 07-09-2008, 01:52 PM   #7 (permalink)
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I am pretty sure in the end, you are going to have to call. You trying to get this done quickly or hide it from mom or something? My experience with CS is always great, never had any of the horror stories happen to me I have read on here.
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Old 07-09-2008, 05:59 PM   #8 (permalink)
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Quote:
Originally Posted by skllndy365 View Post
To bad I don't know my moms social. lol

---Edit----

If i was to do an ESN change so that one of the activated phones number went to my BB, would i have to reactivate the phone that the number is being taken from?

Verizon wants to talk to the person that is paying for the plan. They will ask for at least the last 4 digits of the SSN. If the account is password protected they might want that also.
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