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Jayman688 07-10-2008 10:51 AM

Call Failed
I was wondering if anyone else has had a problem with calls failing randomly. I will just go to call someone and the call will fail right away, before the number is dialed. This will keep going until I reset the phone. I can receive calls, send text and emails, and still go on the internet. I was just wondering if anyone else has had this problem or if I should go get a new phone. The phone is not even 30 days old.

kalinka 07-10-2008 11:11 AM

Mine does that sometimes. It seems to happen right after I get my voice mail, if I hang up quickly and then dial the number it fails. It normally straightens itself out if i wait a moment and then place the call again. Recently it just did it on every call i tried to make and a battery pull fixed it. I dont know if it is device specific or what.

It is not so bad that i want to replace the device, its more effort doing that then doing a battery pull once in a while.

I have had other non blackberry devices do that as well so I thought it maybe was something with verizon. I guess if it happens every day I would call customer service to see if there is an issue with the line or take it in.

What I have learned after swapping out my Pearl a number of times is that its always something. Every one of them had some sort of individual quirk. My curve seems to be much more stable for the exception of the random and infrequent call falled.


aznHypnotix 07-10-2008 12:28 PM

try a soft rest and if that doesn't work try a hard reset but a hard reset would whip your phone clean so you would need to back it up with blackberry desktop manager before a hard reset. make sure all connections are on in the manage connections icon and that the radio is on. try *228 ota option 1,2. if not, call tech support from your local carrier services

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