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Old 07-10-2008, 07:44 PM   #1 (permalink)
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Hi,

My Blackberry Desktop Manager stops responding when it synchronizes the contacts with Outlook. The calendar works fine, but it gets to contact 144 of 478 and stops responding and shuts down.

It was working fine initially, but now every time it does this.

Any ideas?

Thanks in advance,
Michael
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Old 07-10-2008, 08:15 PM   #2 (permalink)
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Welcome to the BBForums!

One of those contacts is messed up.. likely you have one contact in Outlook that has NO first, last or company name to which to index with. BlackBerry requires that at least one of those fields be populated.

Errors syncing the BB with Desktop Manager - BlackBerryFAQ
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Old 07-13-2008, 10:38 PM   #3 (permalink)
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Thanks for that. I have checked the contacts and they all have names.

I have attached the error log it creates.

Are there any other possible causes?

Thanks.
Attached Files
File Type: txt Desktop_ERRORLOG.TXT (79.4 KB, 116 views)
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