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Old 07-11-2008, 11:53 AM   #1 (permalink)
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Default Outlook Exchange email set-up on Blackberry

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Hi everyone. I just jumped ship from a Palm Treo 650 to a Blackberry Curve 8310 as the Palm began crashing regularly and now won't even sync to my email , it just shuts auto reboots. Junk.

Anyhow, I have thus far really enjoyed the Curve and its features. My email is on an Outlook Exchange server and I was wondering whether this is considered a B.E.S. for set-up purposes? I had tried this and I recieved an email to my outlook account from the Blackberry server that contained a bunch of code, however my Blackberry did not complete the process and I am not able to send/recieve email. Where am I going wrong?

Also, do I use my regular email address in the set-up field or the exchange address?

Thanks for any info.
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Old 07-11-2008, 11:59 AM   #2 (permalink)
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Which plan did you subscribe BIS or BES?

If you are on BIS, go to the carrier's BIS site and set the account up from there. If you can access your email through OWA, it's a pretty simple setup.

Welcome to BBF.
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Old 07-11-2008, 12:53 PM   #3 (permalink)
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Not sure which one. It was whatever I was using with my Palm. Am awaiting a response from the host as to which one it is though.
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Old 07-12-2008, 12:32 PM   #4 (permalink)
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If you are using corporate email then you have to ask your IT department or Email Support Group for the password and login info to sync all your data.
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Old 07-12-2008, 02:27 PM   #5 (permalink)
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Quote:
Originally Posted by PhillyGuy View Post
Which plan did you subscribe BIS or BES?

If you are on BIS, go to the carrier's BIS site and set the account up from there. If you can access your email through OWA, it's a pretty simple setup.

Welcome to BBF.
Do all major carriers off this on their websites?
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Old 07-12-2008, 05:20 PM   #6 (permalink)
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Quote:
Originally Posted by T3NSION View Post
My email is on an Outlook Exchange server and I was wondering whether this is considered a B.E.S. for set-up purposes?
It's impossible to say. The question is whether or not your mail provider has a BES server. Whether or not you're on Exchange doesn't really provide any clue, unfortunately.

Quote:
Originally Posted by T3NSION View Post
Also, do I use my regular email address in the set-up field or the exchange address?
Set up is going to depend a lot on what access options are available. If you don't have BES then try setting up OWA with BIS. If not, you'll have to try POP or IMAP assuming those are options. Again, you'll have to check with your Exchange admin to see what your options are.

Quote:
Originally Posted by GrandMstrBud View Post
Do all major carriers off this on their websites?
Every Blackberry-capable carrier has its own BIS site.

Last edited by takeshi : 07-12-2008 at 05:22 PM.
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