Originally Posted by Kamau
So, forgive me for my ignorance.
You don't need to apologize -- just try using search next time.
Originally Posted by sugar
these are messages from a set of people you select in your address book. You can set a special ringtone for these contacts for example.
That's similar but it's not Level 1 messaging. Level 1 messaging only applies to email.
In your filters (set on the BB/DM for BES or on your BIS site for BIS accounts) you can specify that certain email meeting your criteria is to be forwarded as Level 1. On your BB you can set a different alert for Level 1 messages than the regular email alert.
This allows you to have different alerts (whether one or the other is set to none, vibrate only or a different tone). On my personal BB my email alerts are silent with LED notification. Only email from certain people are set to be Level 1 and I only get audio alerts for Level 1 messages. Keeps the BB from going off and buzzing constantly all day.