Ive been floating about here for a couple of weeks and banging heavily on the search button to no avail. Picked up some great tips though! haha.
Ive got an 8820 supplied by parent co in the UK which cannot send/recieve emails unless connected to DM.
When plugged into my laptop, no probs, all emails sent/received fine.
Unplugged no incoming emails, sent emails get the big red X.
Emails to/from BIS account (gmail) no probs.
DM setup to work with BES (reinstallled to make sure!)
Enterprise activated, though it would only activate when plugged into laptop.
Note that I dont have access to the BES.
Any suggestions on what to try next? There's no specific BB guy int he IT dept in UK that can help. GahhH!
OK, getting somewhere now! Its provisioned for personal use only. Evidently when I changed the billing and physical addresses for the plan it was changed from BES to BIS (or BES to personal in their language) BTW, Im now onto dept no 9, 2nd staff member!