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Old 07-15-2008, 05:18 PM   #1 (permalink)
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Unhappy Customized SMS texts for the 8130 Pearl

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I can't figure out how to customize SMS ringtones for specific contacts. I've tried creating a new profile with the exception but its not overriding the active profile.I have tried just just everything that anyone has posted and nothing is working. It keeps playing the default ringtone I set for SMS texts. Is it just not possible? Or am I doing something wrong?
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Old 07-15-2008, 05:31 PM   #2 (permalink)
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Welcome to the BBForums.

Follow these directions...
How can I personalize my alerts from specific contacts? - BlackBerryFAQ
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Old 07-15-2008, 05:36 PM   #3 (permalink)
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I did that... several times. It still isn't working. The default keeps coming on. I keep my profile on normal and the only way the customize ringtones work is if I activate the newly created profile.
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Old 07-15-2008, 05:39 PM   #4 (permalink)
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Is your exception (profiles > Advanced > scroll down) checked as active?
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Old 07-15-2008, 05:40 PM   #5 (permalink)
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No, I scrolled and clicked the name of the new one I created....

The box beside the exception is checked.
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