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Old 07-16-2008, 12:47 AM   #1 (permalink)
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Question IT Policy

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Hi, I am new to blackberry, when I try to install some theme for the phone, I got the below error message:
"The following modules could not be loaded because their digital signatures were invalid."

Does anyone know if this is due to the IT Policy on the phone ?

I checked my BB settings, IT Policy name: Default
Last Updated: Feb 24, 2008 9:53AM

How do I remove the IT policy as the phone is no longer on BES.

Thanks.
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Old 07-16-2008, 08:43 AM   #2 (permalink)
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This is not because of an IT Policy - it's because the signatures of the application were incorrect. I suggest you try a different theme from a different supplier.

All Blackberrys MUST have 1 (and can only have 1) IT Policy. The "Default IT Policy" is blank and does not restrict the device - so you are fine on that end.
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Old 07-16-2008, 08:48 AM   #3 (permalink)
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You can remove the policy following the instructions found here:

Remove IT Policy - BlackBerryFAQ
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Old 07-16-2008, 08:49 AM   #4 (permalink)
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Quote:
Originally Posted by scott_perry View Post
The "Default IT Policy" is blank and does not restrict the device - so you are fine on that end.
While I would hope this is true, it is *possible* to alter the Default policy. But I would hope any BES Admin worth a salt would know better
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Old 07-16-2008, 09:35 AM   #5 (permalink)
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To remove IT policy I suggest loading OS 4.5 on the device and go with the first method listed in the link that Juwaack68 posted.

Good luck.
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Old 07-16-2008, 10:35 AM   #6 (permalink)
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Quote:
Originally Posted by juwaack68 View Post
While I would hope this is true, it is *possible* to alter the Default policy. But I would hope any BES Admin worth a salt would know better
good point - I was *assuming*
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Old 07-16-2008, 07:55 PM   #7 (permalink)
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I am able to load Blackberry Maps onto the phone. Does this means that there is no restrictions on my device ?
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Old 07-16-2008, 07:58 PM   #8 (permalink)
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Could be.... Did you follow the steps to remove the IT Policy?
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Old 07-16-2008, 08:13 PM   #9 (permalink)
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Do you know how long will it take to wipe the handheld ?
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Old 07-16-2008, 08:21 PM   #10 (permalink)
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The Security Wipe (step 3 in the link above) takes just a few minutes.

Follow those instructions carefully, including John Clark's comment above.
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Old 07-16-2008, 11:21 PM   #11 (permalink)
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Thanks Guys. I have followed the instructions above and successfully removed the IT policy. Now I can install 3rd party applications. Thanks again for all the grest help.
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