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hahersch Offline
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Default Just updated firmware- Gmail - 07-18-2008, 12:01 AM

Question... I just updated to the new 4.5 OS (newest version .75 or whatever it is) and I lost my gmail and had to re add it. Is there anyway to get all of my e-mails back on the handset or at least certain ones? I have a lot of business e-mails that I will need to reference and I'd rather not just forward everything back. Thanks!
   
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monkeypaw Offline
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Default 07-18-2008, 12:20 AM

If you've got a recent backup it'll restore those. Otherwise I'm not sure there is a way.
   
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JSanders Offline
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Default 07-18-2008, 12:27 AM

Your OS upgrade should have restored all your old messages which were previously on the device, UNLESS in the upgrade you UNchecked the instruction to back and restore messages in the process.
   
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Default 07-18-2008, 04:03 PM

It didnt restore messages. It restored everything else.
   
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Default 07-18-2008, 04:11 PM

Do you have a recent backup?
   
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hahersch Offline
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Default 07-18-2008, 07:38 PM

Yes and I tried that too. I backed up before I started. I guess I can try restoring again. Is there a way to pull them from the server?
   
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Default 07-18-2008, 08:22 PM

Quote:
Originally Posted by hahersch View Post
Yes and I tried that too. I backed up before I started. I guess I can try restoring again. Is there a way to pull them from the server?
Pure speculation on my part, but I would think if you could add another email account to the BB and then pull the email into that account from Gmail it should load them all up again. Basically add Gmail as a POP account in the other email account.

I'm not sure if it will pull them all into another account or how far back. In the "Forwarding and POP/IMAP" settings on my Gmail account is says POP is enabled for all email since Jul 10. So that would be only a week of emails. However it might be possible to turn if off then back on or something like that to try for a longer period.

Double check your sync settings for the future. Seems odd that it didn't save the emails.
   
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Default 07-19-2008, 06:02 AM

First, as others have said, when you did the OS upgrade, there was an option to backup and restore messages. Sounds like you made sure to pick it, but it didn't work.

Second, creating (or recreating) your GMail connection profile won't likely get the messages since they are already processed.

What I'd suggest doing is going to the web GMail interface, opening the messages you care about, and forward them to yourself. Pain, yes, but it'll work.

Or, get the GMail app for your BB. It lets you access every message in your inbox.

If you've removed the messages from your GMail inbox, and were simply keeping them on you BB... you may be out of luck. Sorry.

(This, by the way, is one reason why using a blackberry.net e-mail address is a bad idea... lose the messages on the BB and there is no other place you can go to get them.)
   
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JSanders Offline
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Default 07-19-2008, 06:22 AM

Quote:
Originally Posted by hahersch View Post
Yes and I tried that too. I backed up before I started. I guess I can try restoring again. Is there a way to pull them from the server?
Yes, go to Backup/Restore > Advanced. Find your most recent backup file and choose restore only the messages database.
   
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Default 07-19-2008, 09:22 AM

Last time I updated from 4.2.2.176 to 4.2.2.196 I had to manually restore some of my messages since not everything was restored but everything was backed up. A manually restore should fix it for you.


For the first time I feel the future might hold something different for me. It's possible I'm fooling myself but I'm willing to take the risk.
   
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