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Old 07-29-2008, 08:49 PM   #1 (permalink)
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Is it possible to add additional custom text to the phone numbers of a single contact? I want my Blackberry to NOT dial the additional text as part of the phone number. Here's an example. Let's say I try to add the following to a contact:

Work: (212) 555-9876 direct
Work2: (718) 555-1717 home office
Home: (718) 555-6464 home
Other: (212) 555-1000 assistant

In this example, the fields "work", "work2", "home", and "other" are insufficient to properly identify each number. But my Blackberry (Curve 8330/Verizon) converts all the additional text (i.e. "direct", "home office", etc) to numbers and dials them when I try to make an outgoing call.

For example, if I try to dial the work number above, my phone will dial 212-555-9876-347328 (converting the word "direct" to its numberical equivalent). Is there a way to either stop my Blackberry from dialing the additional digits, OR is there some other way for me to enter this custom information so that I won't have this problem? Thanks!
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Old 07-29-2008, 08:52 PM   #2 (permalink)
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Welcome to the forums.

It may be not be a perfect solution, but you could try this:

Work: (212) 555-9876 xdirect

The device will dial the phone number, and then will interpret the xdirect to be an extension. You'll get prompted to 'dial' the extention and then then just click Skip when prompted.

An extra step for you, but may help a little.
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Old 07-29-2008, 11:42 PM   #3 (permalink)
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This is a good idea. I knew you could add "x" for extensions like that. Doesn't adding "!" (in the same way you'd add an "x") add a wait (i.e. prompt you exactly like "x" does)? I wonder what you enter in for a pause... Is it a "p"?
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Old 07-30-2008, 01:00 AM   #4 (permalink)
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Just remember... adding anything to the phone number will result in your caller ID not recognizing who is calling you when it does not see that number because you have extra info on those numbers. Do a search, there was a thread about this scenario.
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