Help! New to Blackberry and purchased a used 7520

I need to disable Password annd change time out from 2 minutes to much longer.

I have "wiped" and also "reset radio" and removed battery

After resetting password I scroll back to "general setting" click but neither field has and options to make changes. So I am still passord enabled and have a 2 minute time out.


What am I doing wong?

Your device probably has a restrictive IT Policy on it.
See this:
Remove IT Policy - BlackBerryFAQ

that's odd, have you called Sprint/Nextel? i support over 75 Bb units, and have successfully changed that for my users with no problem.

Penguin is right. Nothing Nextel will be able to do.

Here are some tips for future reference if buying a used device: Buying a BlackBerry off eBay - BlackBerryFAQ