Originally Posted by Giss
Hi to all, first post of mine!
I have a BES server that seem sto be running smoothly but then today got a user that complained of not getting emails for some days.
tried his PIM 2x and got asked for PUK, fair enough, maybe nothing to do w problem, but inside the menu at Messages cant see the Reconcile again option, inside Messages/Options/Email reconciliation only have one line that says Mailbox and Handheld.
Looked at the server and he is misteriously stuck in Initializing now, and the BES seems not to see the handheld.
Turn on/off I have tried 2x .tks
Follow the steps in the post I made directly above yours.