BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 08-02-2008, 10:08 AM   #1 (permalink)
Knows Where the Search Button Is
jgonzales35's Avatar
Join Date: Apr 2007
Location: Dallas, TX
Model: 8900
Carrier: T-Mobile
Posts: 27
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Error when upgrading OS

Please Login to Remove!

I am currently running OS on my Curve and I want to upgrade to

But when I start to install it this error message comes up:

Click OK to try again, or enter an alternate path to a folder containing the installation package "Blackberry 8320.msi' in the box below.

I do not know what to do. Can somebody help me.

Old 08-02-2008, 10:15 AM   #2 (permalink)
Retired BBF Moderator
Sith_Apprentice's Avatar
Join Date: Aug 2005
Model: 9000
Carrier: AT&T
Posts: 10,149
Post Thanks: 0
Thanked 0 Times in 0 Posts

Wirelessly posted (BlackBerry 9000

Redownload the file and reinstall the OS on your PC. The temp file was either deleted or corrupted. If it continues do a google search for windows installer cleanup utility. Use the utility to remove the temp files for the 8320 and then try the install process again.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.