BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-03-2008, 06:55 AM   #1 (permalink)
New Member
 
Join Date: Aug 2008
Model: 7100t
PIN: N/A
Carrier: sprint
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BlackBerry Device activation failed , error 0x80004005

Please Login to Remove!

Symptoms:
Mailbox was moved from Groupwise to Exchange 2007.
BlackBerry was moved from BES for GW to BES for Exchange.
Then, I could not activate the BlackBerry Device
Error:
1. OpenRootFolder - Mailbox::m_pMDB->OpenEntry (0x80004005) failed.
2. {Roy.Murphy@abc.com} MAPIMailbox::Construct - Open Root Folder failed.
3. User Roy Murphy - DefenseWeb Technologies not started
4. application log warnings : could not remove configured mailbox


Solution:
So far , I have done the following without success :

Testing IEMStest.exe mailbox access successfully.
running HandheldCleanup.exe -u
Wipeout device.
In BES , remove User and re-add User many times, set activation password , there are warning in application log: could not remove configured mailbox

Please help

Last edited by ttan_2002 : 08-03-2008 at 07:01 AM.
Offline  
Old 08-03-2008, 07:10 AM   #2 (permalink)
New Member
 
Join Date: Aug 2008
Model: 7100t
PIN: N/A
Carrier: sprint
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

"Mailbox had been moved within the same server were not updated by BES and thus initializing messages would not be received by handheld until BES services are restarted. This is because BES scans users mailboxes for changes in the Server DN. Since mailboxes are moved within the same server, BES is unware of the mailbox move. This is by design."

Reboot BES did fix the problem.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Siemens 6ES7 953-8LG20-0AA0 128kB Memory Card NEW SEALED
$75.0
Siemens 6ES7 953-8LG20-0AA0 128kB Memory Card NEW SEALED pictureSiemens 6AV6 671-1CB00-0AX2 Memory Module NEW SEALED
$55.0
Siemens 6AV6 671-1CB00-0AX2 Memory Module NEW SEALED pictureSmith Corona sepp right dictionary SD650 memory typewriter 5A SD 650 works
$51.0
Smith Corona sepp right dictionary SD650 memory typewriter 5A SD 650 works pictureOK-1 OK-1500-L Back Support, Memory Foam Core, L
$36.65
OK-1 OK-1500-L Back Support, Memory Foam Core, L picturewztee Dog Bone Shape Memory Foam Pillow II Car Neck Pillow Red, New
$1000.0
wztee Dog Bone Shape Memory Foam Pillow II Car Neck Pillow Red, New picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.