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Old 08-06-2008, 02:42 AM   #1 (permalink)
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Default Synch Problem

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I keep getting an error message when I try to synch my BB Pearl to my laptop. Failure to connect to device, please make sure device is properly connected. I know the device is connected properly but can't get it done. I tried to remove the software and re instsall but the uninstall wizard tells me that an installtion is in process. Can't figure this one out. I am using the latest desktop software 4.3
Any help wopuld be greatly appreciated
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Old 08-06-2008, 09:37 AM   #2 (permalink)
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Are you on BES by any chance?

When was the last time you were able to connect? What has changed since then?

Did you try pulling the battery?
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