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Old 08-11-2008, 06:24 AM   #1 (permalink)
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Default URGENT: VZ 8830 BIS Dead- "Jum Error 182"

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I'm a corporate (government) Verizon 8830 user. BB was fine through Sunday evening. It had 82% battery late in afternoon. Checked again in evening, and it had red "battery low" warning, so I plugged it in. Came back to find it with the subject error.

Anyone know what has happened? Long battery pulls have not solved.

Thanks....Jeff.
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Old 08-11-2008, 06:39 AM   #2 (permalink)
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Correction- BES. Sorry.
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Old 08-11-2008, 07:07 AM   #3 (permalink)
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Damn those jum errors!

You might find jum is actually "JVM". Unfortunately Google comes up with very little:

"JVM Error 182" - Google Search

From one of the links:

Quote:
i fiddled with the battery and the card and got it to work after about 6 tries. and it is working. but i dont want it to happen again.
i brought it to a service location and the guy told me it needs to be replaced!
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Old 08-11-2008, 08:24 AM   #4 (permalink)
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I think replacing the device may be a little drastic, IMO.

Not too much on the error. I doubt that you have any 3rd party apps on your device given you are a government employee. I would imagine they have IT policies preventing 3rd party apps. But I will ask anyway, do you have any 3rd party applications on the device?

Before you try anything, I would talk to your BES admin and get their suggestion as to what to do.

I would think that wiping the device and reloading the OS would clear the issue.
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Old 08-11-2008, 10:56 AM   #5 (permalink)
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Thanks. I do run PocketDay and Google maps on the device. Pocketday has already agreed to give me a new key, since the device can't be saved! My IT person could not get the device to take the operating software! And it was JVM 102--thanks.

A new device is supposedly being overnighted.....Thanks...Jeff.
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Old 08-11-2008, 11:20 AM   #6 (permalink)
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JVM 102 is a whole lot different than 182.

JVM 102 is a hardware fault.
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