BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-12-2008, 07:55 AM   #1 (permalink)
Thumbs Must Hurt
 
ernhrts3n8's Avatar
 
Join Date: Aug 2008
Location: Plantsville, CT
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 0 Times in 0 Posts
Red face Internet Connection

Please Login to Remove!

Let me start out by saying that I am very new to the Blackberry phone. I have a 8330 and I cannot connect to the internet anymore. When I try to connect it keeps saying requesting and then finally times out and says to contact my service provider. What can be causing this problem? Forgive my ignorence, but please answer in laymans terms. Thanks in advance!
Offline  
Old 08-12-2008, 07:59 AM   #2 (permalink)
BlackBerry Extraordinaire
 
david9962000's Avatar
 
Join Date: May 2007
Location: Los Angeles, CA
Model: 9360
OS: 7.1.0.694
Carrier: at&t
Posts: 1,377
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Is EDGE in Capitals? Try a battery pull with the device on.
Offline  
Old 08-12-2008, 08:05 AM   #3 (permalink)
Retired BBF Moderator
 
Shaun's Avatar
 
Join Date: Oct 2007
Model: 9700
OS: 5.0.0.296
Carrier: at&t
Posts: 2,384
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Also, can you tell us what application (or icon) you are launching to view the internet, and finally if you have the device through work and potentially BES, or on your own making it a BIS linked device.
Offline  
Old 08-12-2008, 08:16 AM   #4 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,804
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

If an 8330 says "EDGE", then they REALLY have a problem... It's a CDMA only device.

ernhrts3n8 - what does the BB display on the top row, right hand side of the display?
Offline  
Old 08-12-2008, 08:35 AM   #5 (permalink)
Thumbs Must Hurt
 
ernhrts3n8's Avatar
 
Join Date: Aug 2008
Location: Plantsville, CT
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Forgive me, but I have no idea what you are asking me. The only question that I can answer is that I am using the blue earth icon to enter the internet. \

Also, can anyone tell me where I can go and look to see what the definitions of some of the icons are that are on my sent or received email messages? I get what looks like a blue clock a lot of the times for sent messages.
Offline  
Old 08-12-2008, 08:48 AM   #6 (permalink)
Thumbs Must Hurt
 
heffman's Avatar
 
Join Date: Feb 2008
Location: Douglassville, PA
Model: 9650
PIN: N/A
Carrier: VZW
Posts: 148
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by david9962000 View Post
Is EDGE in Capitals? Try a battery pull with the device on.
...he wouldnt have EDGE b/c he is using VZW. Does it say 1XEV or 1X?
__________________
--Heff
Offline  
Old 08-12-2008, 09:00 AM   #7 (permalink)
Thumbs Must Hurt
 
ernhrts3n8's Avatar
 
Join Date: Aug 2008
Location: Plantsville, CT
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

First off, let me say, he is a she...lol. It say 1X
Offline  
Old 08-12-2008, 09:09 AM   #8 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,804
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Have you tried popping the battery out and then back in?
Offline  
Old 08-12-2008, 09:57 AM   #9 (permalink)
Thumbs Must Hurt
 
ernhrts3n8's Avatar
 
Join Date: Aug 2008
Location: Plantsville, CT
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes, thank you, my internet works now. Now for the other question, any idea where I can find a list of the differnet icons on the phone?
Offline  
Old 08-14-2008, 10:35 PM   #10 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2008
Location: Everett, WA
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 27
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Your probably going to have to contact your wireless service provider and have them do a soft reset while they "refresh your data plan". That works but if it doesn't they would have to do a hard reset and if that doesn't work, replace the device.
Offline  
Old 08-14-2008, 10:40 PM   #11 (permalink)
Thumbs Must Hurt
 
karren_hutton's Avatar
 
Join Date: Aug 2008
Location: West Coast PA
Model: 8700c
PIN: N/A
Carrier: at&t
Posts: 66
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ernhrts3n8 View Post
Yes, thank you, my internet works now. Now for the other question, any idea where I can find a list of the differnet icons on the phone?
Got to Options then Themes.... You can select from diferent themes (backgrounds and icons and layouts...) and even download new ones...
__________________
Mobile Makeup Junkie
Offline  
Old 08-15-2008, 10:55 AM   #12 (permalink)
Thumbs Must Hurt
 
myk.dinis's Avatar
 
Join Date: Aug 2007
Model: 8900
Carrier: AT&T - 8120/8310, Sprint - 8830
Posts: 133
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (Sex Machine)

Look at the manual that your carrier provided with your BB. That usually shows all the usual icons on your screen and their meanings.

Cheers!
Myk
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.