BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 08-13-2008, 08:01 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 7100T
Carrier: Verizon
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default vzw.blackberry.net and sprint.blackberry.net blocking our emails

Please Login to Remove!

We recently had a virus/spyware issue on our network that caused us to get listed on a few spam blacklists. We've gotten ourselves removed, and rectified the virus issue, but vzw.blackberry.net and sprint.blackberry.net still seem to be blocking our emails.

Doing a telnet to port 25 at any of their mail servers just seems to reject our connection attempt. Testing with telnet from outside our network works fine. For example, doing a telnet to mx01.bis.na.blackberry.com our connection immediately gets dropped. If testing this from outside our network, I get a response from their mail server.

I've sent an email to postmaster@ and abuse@, but no response yet and our connections are still being blocked after over 24 hours.

Any idea if there's a particular procedure in place that I should be following?

Any idea how Blackberry determines who and what to block?

Thanks in advance...
Offline  
Old 08-13-2008, 08:27 AM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Post Thanks: 61
Thanked 258 Times in 185 Posts
Default

I would suggest not using those addresses, for many reasons, this being one. You have little or no control over it.

Can you go to the BIS site for those addresses and place a forwarding filter to another address, such a gmail account?
Offline  
Old 08-13-2008, 11:16 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 7100T
Carrier: Verizon
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
I would suggest not using those addresses, for many reasons, this being one. You have little or no control over it.
I agree. It wasn't my choice to use these addresses.

Thanks
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Blackberry Cups (10/Pkg)
$7.9
Blackberry Cups   (10/Pkg) pictureLOT OF 31 BlackBerry 7250 - Black (Verizon ) & BlackBerry 8700
$199.99
LOT OF 31  BlackBerry 7250 - Black (Verizon ) & BlackBerry 8700 picturePremium Elbow Length Gloves for Thorns, Rose Gloves, Cactus Gloves, Blackberry
$22.89
Premium Elbow Length Gloves for Thorns, Rose Gloves, Cactus Gloves, Blackberry pictureLot of 5 Nextel Blackberry 7520 and 1 7510 - For Parts - Accessories Included
$29.95
Lot of 5 Nextel Blackberry 7520 and 1 7510 - For Parts - Accessories Included pictureLot of 14 Blackberry 9650 Verizon Smartphone (As-Is)
$100.0
Lot of 14 Blackberry 9650 Verizon Smartphone (As-Is) picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.