BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-13-2008, 11:48 AM   #1 (permalink)
New Member
 
Join Date: Aug 2008
Model: 9000
PIN: N/A
Carrier: Telstra
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BB Bold - camera permission settings

Please Login to Remove!

Hi, we are doing some testing on BB bold and when our app try to use the camera to take a pic, the following error comes.

"Up to the point of taking the picture, it works fine, although the picture can not be saved and a popup window appears with a message "yyy app has attempted to open a connection to a location inside the fire wall and outside the firewall which is not allowed by your IT Policy".

Following this, I get a message "yyy picture error, could not save the image", followed by "Uncaught exception: Application yyy (144) is not responding 'process terminated' ".

Current firmware on the device is 4.6.0.112.

also tried to do Options> Security Options> Firewall>Status: Disable
but it is not allowing to disable.

the BB is in BES....is this anything to do with a BES

has anybody come across this error while using camera? Any advice/help is much appreciated.

-Munni
Offline  
Old 08-21-2008, 08:56 AM   #2 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8310
PIN: N/A
Carrier: Dialog
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Wink

Try the firmware... i think its something wrong with that. theres only one place to download it so far as far as i know. in the bb device software site. they had one place. im sorry i cannot remember.

Cheers.
Offline  
Old 08-21-2008, 09:12 AM   #3 (permalink)
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,653
Post Thanks: 34
Thanked 15 Times in 15 Posts
Default

Quote:
Originally Posted by munnisankar View Post
Hi, we are doing some testing on BB bold and when our app try to use the camera to take a pic, the following error comes.

"Up to the point of taking the picture, it works fine, although the picture can not be saved and a popup window appears with a message "yyy app has attempted to open a connection to a location inside the fire wall and outside the firewall which is not allowed by your IT Policy".

Following this, I get a message "yyy picture error, could not save the image", followed by "Uncaught exception: Application yyy (144) is not responding 'process terminated' ".

Current firmware on the device is 4.6.0.112.

also tried to do Options> Security Options> Firewall>Status: Disable
but it is not allowing to disable.

the BB is in BES....is this anything to do with a BES

has anybody come across this error while using camera? Any advice/help is much appreciated.

-Munni
Sounds like your BES has a policy forbidding cameras -- not at all unusual.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.