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Old 08-14-2008, 01:54 PM   #1 (permalink)
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Default challenging question (maybe) for the IT guys

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Here is a good one for you....

I have a work issued Blackberry Curve.

There are two Internet icons on my home screen. One is a globe titled "browser", the other is a globe with what I guess you would call a fire trail going around it titled "MEdia Net".

The other day when I attempted to look up a friend on facebook using "browser", I got the familiar "forbidden 404" (or something like that) which is the typical warning we get at work when trying to look at stuff we shouldn't be on our desktops.

But then, when I tried it using the "MEdia Net" icon, it went through fine. I quickly discovered I can check out anything I want, including the shopping sites and stuff I am banned from at work. Obviously, I don't want to do this if it will create problems for me....

So I guess the question is, does this mean I'm bypassing my company's BES when I use the other browser? If a warning doesn't pop up, did I go around it somehow? One thing to note, this wasn't the case with my old Blackberry 8700. I could look at anything at all with no warning popping up. Now with the Curve, I get the warnings but only by using the one browser. Also, once I clear the warning using the "MEdia Net", I can see the same page on the one titled "browser".

I'm not sure if anyone knows the answer, but I thought I would try to figure this out as I am totally perplexed.

Thanks for any help!
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Old 08-14-2008, 02:03 PM   #2 (permalink)
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The MediaNet browser does not use your company BES at all. You're only using the carrier's network, so you aren't subjected to the web traffic rules that your company has put in place.

The 'Browser' icon is your BES browser... and does filter traffic through your company BES by way of MDS Connection Services on the BES.

If your company didn't want to allow you to use the MediaNet browser, they could very easily disable it. Since they haven't disabled it, then I personally believe that you should go ahead and use it worry-free. (That's my opinion... you may want to verify with your company IT department for a "Real" answer.)
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Old 08-14-2008, 02:29 PM   #3 (permalink)
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Wow, thanks! That is great news...now I can check out those pics of the US Girls' Beach Volleyball team that I've been wanting to see...lol...thanks again for the advice.
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Old 08-14-2008, 02:44 PM   #4 (permalink)
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Hi sqeng69. I believe I know exactly what you're experiencing. It seems that the way your server's MDS Connection Service is configured is causing your "Browser" problems. If your company's BES is set up to access applications, data, and services on your network, there are Access Control Properties that must be implemented. There is a property called Pull Authorization. If this is set to True, URLs requested by BlackBerry users connecting to an intranet or the Internet using HTTP, HTTPS, TCP, LDAP, and OCSP services will be restricted. You are definitely bypassing the company's BES when you use Media Net. It doesn't explain why your Browser worked on your 8700 and not on your Curve. Maybe the MDS properties were changed around the same time you got your Curve. Hope this helps!
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Old 08-14-2008, 02:54 PM   #5 (permalink)
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Thanks for the reply emale....what is strange though is when I use "browser" and then get the Forbidden 404 sign and then use Media Net and it bypasses and takes me to the unauthorized web page, when I go back to the "browser" IE icon, I can then see the restricted web page. Isn't that a little weird?

If I do that, I can then access anything I want with the "browser" icon that originally gave me the Forbidden warning....not sure what to make of that..any ideas?
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Old 08-15-2008, 07:24 AM   #6 (permalink)
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You're welcome. Man, that is weird! Where I work, we were mandated to disable the cell provider's browser, so the users can only use BES' browser to access the Internet. Maybe there's a combination of properties under the MDS Connection Service that's causing those symptoms.
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Old 08-15-2008, 11:53 AM   #7 (permalink)
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Thanks again emale. So, given what I said, does it still sound like I am safe? I mean if it says Forbidden, and then I use the Media Net and it doesn't, that has to mean I'm bypassing, right?....I worry because I check my personal email on that thing a lot, and my girlfriend has sent quite a few, um, revealing pictures....lol..
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Old 08-15-2008, 12:02 PM   #8 (permalink)
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In order for us to determine if you are "safe" we need to see the pictures...

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Old 08-15-2008, 01:44 PM   #9 (permalink)
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Agreed t-Mike. They are on their way to your PM....
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Old 08-27-2008, 12:49 PM   #10 (permalink)
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Guys...sorry to "bump" and old topic, but I have new information....

It seems that occasionally, even when using the MediaNet option, I will get the "Forbidden" warning again. I simply click on the MediaNet icon again and it goes through. Once that happens, it doesn't matter which icon I click, I can go to any website...

Does this change anyone's previous opinion? Thanks...
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Old 08-27-2008, 12:56 PM   #11 (permalink)
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what i have my users do is set the Browser to Internet Explorer because they get those errors with the default blackberry browser. Have you tried that?
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Old 08-27-2008, 01:42 PM   #12 (permalink)
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On a slightly different note be aware that as your handset is connected to a BES, the BES Admins can literally track everything you do on it so even if you can get around it, it might not be such a good idea to try to look at saucy pictures on it as they may be logging.

This is probably me being a killjoy and I will be shot down for saying it but I just don't want to see you get sacked for looking at pics of your girlfriend while in said sack
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Old 08-27-2008, 05:23 PM   #13 (permalink)
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Thanks guys. It seems the opinion of the other guys is if I am not getting the "Forbidden 404" message, then I MUST be bypassing the BES, right? I know they could probably contact the provider for a history, but I tend to doubt that...
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Old 08-27-2008, 05:34 PM   #14 (permalink)
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Well, SMS's don't go through a BES but you can tell a BES to log them - basically as soon as they arrive at the handset it gives a report to the BES and the full text of the message can be logged, so my betting is that you probably could do something similar with third party apps.

Just be careful!
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Old 08-27-2008, 06:34 PM   #15 (permalink)
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Is SMS texting? My worry is my web surfing using the MediaNet.....Sorry if I'm using the wrong names here..I really suck with this BB stuff....lol..
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Old 08-27-2008, 06:38 PM   #16 (permalink)
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Yeah SMS is texting, don't worry, you don't suck, we've all been there!

What I am saying is don't bank on ANYTHING you do on a BB that's attached to a BES staying out of the knowledge of the BES Admins. I turned on logging on my BES just to see a little while ago and was absolutely flabberghasted by the data that it logged just by me using the thing.
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Old 08-27-2008, 06:48 PM   #17 (permalink)
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Quote:
Originally Posted by cde3879 View Post
On a slightly different note be aware that as your handset is connected to a BES, the BES Admins can literally track everything you do on it so even if you can get around it, it might not be such a good idea to try to look at saucy pictures on it as they may be logging.

This is probably me being a killjoy and I will be shot down for saying it but I just don't want to see you get sacked for looking at pics of your girlfriend while in said sack
Not at all. I agree with you 100%. If it's a work provided device, just don't use it for anything that would even raise an eyebrow. I can certainly get to maxim.com mobile site and view the girl of the day using the carrier's browser, but that's not to say that I do or would. Well, maybe I have, once, but I felt really guilty about it.
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Old 08-28-2008, 12:47 AM   #18 (permalink)
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In regards to browsing on your device, be aware that on most plans, WAP charges apply when browsing via a WAP browser. Anything that doesn't go through your BES will be charged WAP rates.

On a lot of plans WAP data is very expensive and isn't included as part of your plan.
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