08-14-2008, 03:39 PM
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| | My Computer Doesn't Acknowledge/Recognize My BlackBerry - Help!
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I am having a problem syncing my BlackBerry to my MacBook laptop via Missing Sync and Pocketmac. I am also unable to sync my BlackBerry to my Dell laptop via Desktop Manager. All three applications (Missing Sync, Pocketmac and Desktop Manager) and both computers (MacBook laptop and Dell laptop) are not recognizing my BlackBerry when I plug it in.
Furthermore, my BlackBerry is not showing up in my when I search for it as being plugged into my USB ports in my MacBook laptop or my USB ports in my Dell laptop. The problem is not with the USB ports, as I have tested them, nor is the problem with my USB cable, as I have tested that as well. I have no idea why neither laptop will recognize my BlackBerry.
FYI, I have a BlackBerry 8330 through Verizon running OS v4.3.0127. The version of BlackBerry Desktop Manager I downloaded was v4.5. I am using BIS. I do not have a media card installed.
Does anyone have any idea how I can fix this? I would greatly appreciate any help I can get. Thanks!