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Old 08-14-2008, 11:12 PM   #1 (permalink)
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Default Adding more E-Mail accounts

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Hi, I am new to this and we are doing a lot of testing. I have a BB setup with a BES data plan and it's on our corporate BES. I know you can have 10 E-Mail accounts but I only have the option to do the enterprise account and that's already activated. I don't think our carrier has the option to do it online as of yet so is there a way to manually add some POP3 accounts?
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Old 08-14-2008, 11:24 PM   #2 (permalink)
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You can add POP3 accounts through the Blackberry itself unless your BES has pushed an IT policy onto your Blackberry that forbids other email accounts. That's a common feature of corporate IT policies - restricting you to your corporate account only.
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Old 08-14-2008, 11:28 PM   #3 (permalink)
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Originally Posted by rambo47 View Post
You can add POP3 accounts through the Blackberry itself unless your BES has pushed an IT policy onto your Blackberry that forbids other email accounts. That's a common feature of corporate IT policies - restricting you to your corporate account only.
Is this a default setting in the IT policy because I have not set this up on the BES to restrict this and we will want our users to have that option for now at least. Thanks for the quick reply also.
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Old 08-15-2008, 03:30 AM   #4 (permalink)
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You should be able to go to T-Mobile.com, login to your T-Mobile.com account, scroll to the very bottom and on the left you should see set up blackberry internet email. Once you click on that, it may ask you to verify your PIN. At that point, all you have to do is enter the email address and password and you're golden. If it doesn't show up on the phone immediately: on your device, select the options icon, go to advanced options, select host routing table, press the menu key, and select register now to register on the wireless network. That tends to make missing icons and things appear. But, of course, like rambo47 said, if it's an IT policy or something, it may not work.
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Old 08-15-2008, 09:27 AM   #5 (permalink)
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Is this a default setting in the IT policy because I have not set this up on the BES to restrict this and we will want our users to have that option for now at least. Thanks for the quick reply also.
Many IT shops don't create a policy from scratch. Rather they use an existing one and update it for their own use. I wouldn't say that restricting emails accounts is "default", but it is quite common. If you started with an existing IT policy then it may be included already.
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Old 08-15-2008, 10:45 AM   #6 (permalink)
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Originally Posted by rambo47 View Post
Many IT shops don't create a policy from scratch. Rather they use an existing one and update it for their own use. I wouldn't say that restricting emails accounts is "default", but it is quite common. If you started with an existing IT policy then it may be included already.
Hi, I did just create a new one and setup a few things but I went through it last night and I couldn't find an option to restrict personal e-mail but it wouldn't be the first time I've missed something in the IT policy manager. As far as the carrier side goes we are not setup for that as of yet but once our site is up and going then we should be able to do it that way. So that's why I want to see if there is a way other than that to manually add new e-mail accounts.
Thanks
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Old 08-16-2008, 12:26 PM   #7 (permalink)
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If there's no icon for "setup email" on the Blackberry, then the only other way I know (as a BIS user) is like mrsmacguyver said - log into your MY T-Mobile page on a computer. Make sure your phone shown is your current Blackberry, or at least some Blackberry. Go to Set Up Blackberry Internet Email and you can add accounts.
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Old 08-16-2008, 06:31 PM   #8 (permalink)
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Quote:
Originally Posted by rambo47 View Post
If there's no icon for "setup email" on the Blackberry, then the only other way I know (as a BIS user) is like mrsmacguyver said - log into your MY T-Mobile page on a computer. Make sure your phone shown is your current Blackberry, or at least some Blackberry. Go to Set Up Blackberry Internet Email and you can add accounts.
So there is no way to manually setup a hotmail or yahoo type account without going through the carrier’s website? The carrier side is not setup yet to do this but should be ready in a week or two for sure. I just want to test it out and such and want to make sure it's nothing on the BES IT policy side that is preventing this. Also is there a way to wipe the policy out so I can have that option on the handheld to add a normal e-mail account? Right now I just get the option for an enterprise e-mail and not a regular e-mail account.
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