BlackBerry Forums Support Community - Internal Error (See logs)

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Ironman1075

08-15-2008 02:00 PM

Internal Error (See logs)

Hello, I hope you BB geniuses can help me with this issue. While tying to sync the BB 8330 (verizon) with DM I get an error message that reads Internal Error (See logs). I installed DM, wipped the handheld and same problem happens…..Should I update the OS on the BB. :smile:

Thanks

Ironman1075

08-15-2008 02:02 PM

One more thing.....The BB is in a BES server....Desktop manager 4.2.1.8 and can not be upgrated to later version

JSanders

08-15-2008 02:26 PM

How did you wipe the handheld?

Ironman1075

08-15-2008 02:58 PM

from the device. options>security> general options> wipe handheld

Ironman1075

08-15-2008 03:12 PM

I found a thread here in BBF about Intellisync erro and pointed to create MAPI profile so I did that to no avail

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