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Old 08-15-2008, 02:38 PM   #1 (permalink)
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Default Could not open tunnel - failed

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Hi, I have a bb 8100 and when some programs try to connect to the net this error came up:
Could not open tunnel - failed

I live in Argentina, when I called my provider he told me that BlackBerry haven't register the ip where the programs connect. That was not a a problem of the service. And If I want to connect to the site I have to use wap configuration, the problem of using wap is that they charge me.
I dond't understand why, but I also have downloaded gmail mail application and this application connect perfectly to internet. I can check and recive emails.

I had try with other application and nothing happend. Always the same error.
"Could not open tunnel - failed"
What I want to know if is a problem of my provider or is a problem of blackberry (I am using professional service.)

Many thanks in advance!!

Old 08-15-2008, 04:10 PM   #2 (permalink)
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Wirelessly posted (BB 11020)

Most likely you need the carrier's apn info under Options >Advanced Options >TCP.

As you explain, though, you may be charged for this.

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