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-   -   need technical security help (http://www.blackberryforums.com/general-blackberry-discussion/145425-need-technical-security-help.html)

blackberryinept 08-15-2008 04:37 PM

need technical security help
 
i will just say an unhappy with me, unnamed person has done something to my phone that i need to undo. i've been told that it was an application that has been installed on my phone somehow and i need to get rid of it.

somehow, evertime i contact one phone number through my phone, via call or text, it sends an allert to this unnamed persons phone regarding the contact. i called my service provider and they don't know anything about it. does anyone here know how i can remove this and stop the insanity?

thanks for the help in advance.

penguin3107 08-15-2008 04:38 PM

Huh?

Dubdub 08-15-2008 05:14 PM

Never heard of anything like that - especially on a BB. Sounds like someone is pulling your leg. Do you have proof that it actually happens or is it just someone telling you it happens?

You could always do a wipe to get rid of everything.

monkeypaw 08-15-2008 05:33 PM

You can check what the phone is doing by holding the ALT key and typing the LGLG keys. Maybe post the log after you've tried calling something innocuous and someone can tell you if there's really something extra going on there.

If there is an application that does this, and doesn't show under Options/Advanced Options/Appications, then wipe the device clean of the OS.

Backup the BB, wipe the device using Jl_cmdr, and reinstall the OS. If you're really paranoid, don't reinstall the backup. Sync just your contacts.

djm2 08-15-2008 05:34 PM

I'm guessing we have a spouse and mistress gig going on here.

juwaack68 08-15-2008 06:02 PM

Quote:

Originally Posted by blackberryinept (Post 1061509)
i will just say an unhappy with me, unnamed person has done something to my phone that i need to undo. i've been told that it was an application that has been installed on my phone somehow and i need to get rid of it.

somehow, evertime i contact one phone number through my phone, via call or text, it sends an allert to this unnamed persons phone regarding the contact. i called my service provider and they don't know anything about it. does anyone here know how i can remove this and stop the insanity?

thanks for the help in advance.

I've never heard of any application that does this. I think someone is pulling your leg.

Tell the person you followed instructions on this forum to complete wipe the OS using JL_CMDER ( JL commander) and reloaded it. So whatever offensive *thing* they put on it is now gone.

And then set a password on your device so they cannot gain access to it again. And do a backup so if they do try to access and wipe all the data, you can restore it.

Then tell them to go away.

daphne 08-16-2008 01:23 AM

Actuallly there is an application that does this, or claims to do this.

Spy Phone Location Tracking and Remote Listening Software for Blackberry Mobile Phones - FlexiSPY PRO Blackberry Spyphone

Someone would have to have access to your phone to install it. It's not cheap, so someone would really want to track you to spend 150 Euro or what ever the dollar equivalent is now.

If someone really did install this and is tracking you, it is very likely a violation of wiretapping laws. Some info about it here:

Wiretapping and Eavesdropping on Telephone Conversations

Should you want to file charges against the person who installed it and is tracking you, you would have to have evidence to prove it. I don't know if there are people around who can do forensic analysis of a BlackBerry. If you want the spying application off the device, wiping it as others suggested will do that.

If it's an abuse situation (not saying it is), it should be reported to the police after you can get to a safe place away from the abuser. If its an abuse situation, this information could apply.

Internet and Computer Safety

Best wishes.

fonejunkie 08-16-2008 02:21 AM

[edited: original posting's reference to aluminum foil hat removed]

daphne 08-16-2008 02:36 AM

fonejunkie, no offense, but sarcasm doesn't help here. It's possible someone is trying to bully the OP -- scare them, and is not really monitoring them, or someone really might be monitoring them. Either way, there is nothing funny about it -- nothing to joke about.

From the link I posted above:
Quote:

If you think your activities are being monitored, they probably are. Abusive people are often controlling and want to know your every move. You donxxx8217;t need to be a computer programmer or have special skills to monitor someonexxx8217;s computer and Internet activities xxx8211; anyone can do it and there are many ways to monitor with programs like Spyware, keystroke loggers and hacking tools.
This type of electronic surveillance is more common than you would think by abusers -- usually on a PC. Being in the security business, I've heard domestic violence experts speak about this kind of monitoring and I've had people, victims and friends and family of victims ask me for help with removing keyloggers and surveillance apps from their PCs. It's becoming more frequent.

That may not be the case with this OP, but one thing they don't need is anyone's sarcasm, no matter what their situation is.

Iare Tosevite 08-16-2008 03:14 AM

I wanted to post about sarcasm post, but since that is already done...

Anyway I would recommend in least checking logs if there is unusual stuff like forwards to certain address. Or in least get a blackberry expert to check it out. If you have evidence, do as other people suggest here in respect of stalker/abusers.

If not, I would recommend in least hard wipe-out by jl-cmder as others suggested, and after installation, lock it with a strong password.

I would recommend re-installing blackberry OS on your computer if any OS was already installed, on off chance that it was modified there. I doubt it was, but it won't hurt.

blackberryinept 08-16-2008 01:26 PM

new info on this, and need new advice
 
as it turns out, it sounds like it may not have been something that was done to my phone specifically, but done online. as i'm being told, there is some sort of tracking website or something that has tagged my phone so that whenever my phone contacts a specific number, it is tracked and sends an alert to this other person's phone. i've been doing research on this online and can only find info in regards to the BES, which i'm not on.

has anyone heard of this type of a website? if so, do you know how to undo it? also, if this is true, do you know if the PIN to PIN can be tracked as well? i'm really tired of being spied on and having this person make my life a misserable hell.

thank you for your concerns and advice so far. your help is greatly appreciated.

NJBlackBerry 08-16-2008 01:44 PM

I've never heard of anything like that.

Simple solution - call you carrier; get a new phone number and new SIM card.

djm2 08-16-2008 01:45 PM

OK, it sounds like a visit to either an attorney or the police, or both, is probably in order. If they are in fact harassing you, then they have crossed a line. See Daphne's earlier post regarding harrassment and wiretapping.

Also, I hereby retract my comment about the spouse-mistress issue. Even if that is true, harassment is not warranted.

holden 08-16-2008 01:49 PM

a serious topic
 
Quote:

Originally Posted by fonejunkie (Post 1062020)
It might also be a good idea to get a new roll of Reynolds Wrap and make yourself a new hat... can't be too careful with thought patterns, brain waves and the like.

Yes, a serious topic but this is funny... (tinfoil - ack!)

fonejunkie 08-16-2008 01:50 PM

Ok, I also apologize for my comment. I am not the paranoid type, and tend to dismiss most of these thoughts as paranoia... but with other comments, it appears that there may be something about which to be concerned. (I have also edited that out of the earlier post.)

daphne 08-16-2008 04:13 PM

Quote:

Originally Posted by blackberryinept (Post 1062393)
as it turns out, it sounds like it may not have been something that was done to my phone specifically, but done online. as i'm being told, there is some sort of tracking website or something that has tagged my phone so that whenever my phone contacts a specific number, it is tracked and sends an alert to this other person's phone. i've been doing research on this online and can only find info in regards to the BES, which i'm not on.

has anyone heard of this type of a website? if so, do you know how to undo it? also, if this is true, do you know if the PIN to PIN can be tracked as well? i'm really tired of being spied on and having this person make my life a misserable hell.

thank you for your concerns and advice so far. your help is greatly appreciated.


I have never heard of that kind of website. The only thing I can think of is there are services with websites for tracking gps enabled phones. But what you describe is different from that. I will check and see if I can find any info though.

Did you try checking the logs as some people suggested? If information is being sent from your phone, it should be visible in the logs.

rambo47 08-16-2008 04:25 PM

It's bull unless there is something planted in your Blackberry's software. There are no "tracking sites" that simply lock onto your number. Unless, of course, this mystery woman works for the NSA and has a desk at the Echelon group.:razz:

NJBlackBerry 08-16-2008 04:28 PM

Watch the sarcasm. It is apparently offensive to some (not to me, of course).

And, for EVERYONE in the thread, watch out for the Black Helicopters when using your BB.

A device secure enough for the government is not THAT easily tracked, now is it?

daphne 08-16-2008 04:40 PM

Not exactly what the OP describes, but interesting.

YouTube - Don't Believe Your Cell Phone Can Be Monitored? Guess Again!

Some phone spying software here:

Spyphone call Interceptor

NJBlackBerry 08-16-2008 04:43 PM

OP was told an application has been installed on their phone.
On a BlackBerry. Let's stick to that premise.

No one has ever heard on any such thing.


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