BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-30-2005, 07:17 AM   #1 (permalink)
New Member
 
Join Date: Aug 2005
Model: 8800
Carrier: AT&T
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Issue w/ blackberry redirector + Exchange 2003 SP1 (doesn't close MAPI connection)

Please Login to Remove!

I'm having a problem with users running blackberry software version 3.6.0.31.

We recently migrated to exchange 2003 Service pack 1.
However, I am now seeing the following in the event logs for users that are running the redirector software:

Mapi session "/o=SHLAWRI/ou=first administrative group/cn=Recipients/cn=*the user's id*" exceeded the maximum of 250 objects of type "objtMessage". For more information, click http://www.microsoft.com/contentredirect.asp.

I've contacted microsoft.. they gave me a hotfix that isn't released to the general public yet, however that didn't resolve the issue.
They recommended I contact the software manufacturer.

It seems that the problem is that the blackberry redirector software doesn't close it's MAPI connection to the exchange server.
Exchange 2003 Service pack 1 has a limit of 250 messages that can be opened in a single MAPI session.
While you can manually increase this limit by doing a registry edit, it wouldn't matter how high you set the limit, because as long as the redirector software is open, it keeps a constant MAPI session open, and eventually the message # limit that can be opened in a single session will be reached.

Does anyone know if version 4.0 SP1 of the redirector software addresses this issue? i didn't notice any text that states it does in the release notes.

Thank You!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.