BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-18-2008, 09:02 PM   #1 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8330c
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default An account already exists for this PIN!!!

Please Login to Remove!

I just bought a 8330c from a verizon dealer and when I go to set up my email i get the message "An account already exists for this PIN" Does this mean that the phone was used? If not, how can i fix this?
Offline  
Old 08-18-2008, 09:11 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,798
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Welcome to BB Forums.
Yes, it means it has been used and registered to Verizon.
Contact Verizon - or better yet, take it back to the dealer - and have them remove the old account so you can register yours.
Offline  
Old 08-18-2008, 09:14 PM   #3 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8330c
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you, I should be able to get a new one right? I paid for a new one. Or is this a common thing?
Offline  
Old 08-18-2008, 09:24 PM   #4 (permalink)
CrackBerry Addict
 
coldconfession13's Avatar
 
Join Date: Apr 2007
Location: san antonio,tx
Model: 9550
OS: 5.0.0.230
PIN: 30fd8208
Carrier: Verizon
Posts: 904
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

Get some money back it was used. They will try to con you
__________________
http://www.horizonwirelessonline.com
Unlock codes, Parts, Repair just tell them Albert sent ya

http://www.blackberryfaq.com
Offline  
Old 08-18-2008, 09:34 PM   #5 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,679
Post Thanks: 4
Thanked 96 Times in 71 Posts
Default

It means someone else's email is still setup on the device.
Offline  
Old 08-18-2008, 09:47 PM   #6 (permalink)
EPIC MOD
 
ezrunner's Avatar
 
Join Date: Mar 2006
Location: Virginia Beach
Model: ZED10
OS: DOS 3.1
PIN: INK STICK
Carrier: Tmobile
Posts: 12,214
Post Thanks: 9
Thanked 6 Times in 6 Posts
Default

Wirelessly posted (off to see the wizard)

I vote take it back it is a used device and go to a corporate store
__________________
ZED 10
Offline  
Old 08-18-2008, 10:16 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
Johnny909's Avatar
 
Join Date: Jun 2008
Location: Sherwood
Model: 8310
OS: 4.5.0.124
PIN: Worms
Carrier: AT&T
Posts: 377
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Welcome to BB Forums. Sorry to hear you were tricked by your service provider.
__________________
Every day a holiday, every meal a feast.
Offline  
Old 08-20-2008, 03:19 PM   #8 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8100
PIN: N/A
Carrier: o2
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I Have the same problem although the blackberry was kindly given to me by someone who was using it before. I do i remove the old/existing account so i can add my own email?

Thanks in advance
Offline  
Old 08-20-2008, 03:20 PM   #9 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8100
PIN: N/A
Carrier: o2
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Correction, How do i Remove**
Offline  
Old 08-20-2008, 03:41 PM   #10 (permalink)
Thumbs Must Hurt
 
RogersBTSC's Avatar
 
Join Date: Aug 2008
Location: Nova Scotia
Model: Bold
OS: 4.6
PIN: N/A
Carrier: Rogers
Posts: 112
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Just a quick note that that does not nessecarily mean that it is already registered,it generally means that it is just not registered on the RIM relay through your SP.

Go to options--advanced options----host routing table---push your menu button and go to register now,problem solved.
Offline  
Old 08-20-2008, 05:15 PM   #11 (permalink)
BlackBerry Extraordinaire
 
CO_BBTechie's Avatar
 
Join Date: Jul 2007
Location: Denver
Model: 8310
Carrier: AT&T
Posts: 2,044
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Survey says.... X!

This cannot be resolved by simply registering your device on the RIM network.
__________________
Treat your password like your toothbrush. Don't let anybody else use it, and get a new one every six months.
Clifford Stoll
Offline  
Old 08-20-2008, 05:21 PM   #12 (permalink)
Thumbs Must Hurt
 
RogersBTSC's Avatar
 
Join Date: Aug 2008
Location: Nova Scotia
Model: Bold
OS: 4.6
PIN: N/A
Carrier: Rogers
Posts: 112
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I deal with the exact problem probably over 15 times a day,usually does fix the problem.
Usually as I said,it simply means that it has not yet been registered,so the BIS will shoot back that error message to you pretty much saying that its not registered at all.
Offline  
Old 08-20-2008, 05:23 PM   #13 (permalink)
BlackBerry Extraordinaire
 
CO_BBTechie's Avatar
 
Join Date: Jul 2007
Location: Denver
Model: 8310
Carrier: AT&T
Posts: 2,044
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I gotta be honest with you. Your track record on here isn't so great with respect to presenting correct answers.

Frankly I'll take the word of a respected, tenured mod with thousands of posts, over someone with 20 who claims to "work in the biz" any day of the week.
__________________
Treat your password like your toothbrush. Don't let anybody else use it, and get a new one every six months.
Clifford Stoll
Offline  
Old 08-20-2008, 05:25 PM   #14 (permalink)
BlackBerry Extraordinaire
 
CO_BBTechie's Avatar
 
Join Date: Jul 2007
Location: Denver
Model: 8310
Carrier: AT&T
Posts: 2,044
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by RogersBTSC View Post
I deal with the exact problem probably over 15 times a day,usually does fix the problem.
Usually as I said,it simply means that it has not yet been registered,so the BIS will shoot back that error message to you pretty much saying that its not registered at all.
They're not getting a message "pretty much saying that it's not registered at all." They're getting an indication that their PIN is already out there.
__________________
Treat your password like your toothbrush. Don't let anybody else use it, and get a new one every six months.
Clifford Stoll
Offline  
Old 08-20-2008, 05:58 PM   #15 (permalink)
Thumbs Must Hurt
 
RogersBTSC's Avatar
 
Join Date: Aug 2008
Location: Nova Scotia
Model: Bold
OS: 4.6
PIN: N/A
Carrier: Rogers
Posts: 112
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I realize this,but as im trying to say i have tons of customers who recieve that message,and by doing the HRT generally fixes that error.,
Offline  
Old 08-20-2008, 05:59 PM   #16 (permalink)
Thumbs Must Hurt
 
RogersBTSC's Avatar
 
Join Date: Aug 2008
Location: Nova Scotia
Model: Bold
OS: 4.6
PIN: N/A
Carrier: Rogers
Posts: 112
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I could be wrong but its worth a try.
Offline  
Old 08-20-2008, 05:59 PM   #17 (permalink)
BlackBerry Extraordinaire
 
Join Date: Oct 2005
Model: 8220
Carrier: WiFi hotspot
Posts: 1,009
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Farrero View Post
I Have the same problem although the blackberry was kindly given to me by someone who was using it before. I do i remove the old/existing account so i can add my own email?

Thanks in advance
Kindly ask previous owner to call their wireless carrier and ask them remove BIS account associated with that blackberry.

Alternatively, ask that person give you his/her user name and password of their BIS account - so that you can use that account to remove his/her email addresses and set yours.
Offline  
Old 09-04-2008, 01:48 PM   #18 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8310
PIN: N/A
Carrier: o2
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've had this problem a number of times on blackberries I have bought from eBay, talking to the service provider usually only ends with no results, the easiest way I have found of de-registering the PIN with a SP is to find someone else who already has a Blackerry with their PIN set up on their SIM and put their SIM in you phone, go to setup and use their account to sign in which will swap their account onto your phone. When they then put the SIM back in their own phone and re-register it to theirs your PIN will automatically released and you will be free to setup your own account. I have done this about 7 times and it works a treat. Hope this helps
Offline  
Old 09-04-2008, 01:56 PM   #19 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,679
Post Thanks: 4
Thanked 96 Times in 71 Posts
Default

Yes, that method will work with many carriers.
Offline  
Old 09-04-2008, 02:05 PM   #20 (permalink)
Knows Where the Search Button Is
 
aswanideep's Avatar
 
Join Date: Jan 2008
Location: HINDUSTAN (India) BHARAT
Model: BOLD
PIN: Secret
Carrier: AIRTEL--INDIA
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

well ! for the same pro, i got a replacement with an upgrade, 4-5 months ago
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.