Originally Posted by Farrero
I Have the same problem although the blackberry was kindly given to me by someone who was using it before. I do i remove the old/existing account so i can add my own email?
Thanks in advance
Kindly ask previous owner to call their wireless carrier and ask them remove BIS account associated with that blackberry.
Alternatively, ask that person give you his/her user name and password of their BIS account - so that you can use that account to remove his/her email addresses and set yours.