BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-19-2008, 10:39 AM   #1 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: T Mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Phone Quit Ringing - No Apparent Reason

Please Login to Remove!

My wife and I recently both got T Mobile 8320s. Yesterday both just quit ringing. All calls go to voicemail. We have tried removing the battery for 30 sec, but no change. Repeatedly trying to edit profiles likewise did not work.

How to we make these actually work properly as telephones?

Had we any idea of what a pain in the posterior these things are we would have gone to iPhones!
Offline  
Old 08-19-2008, 11:19 AM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Welcome to the BBForums.

Believe me, your iPhone would not be so user friendly.

There could be several reasons your BB is not ringing, and it is odd that both quit at the same time, which makes me think it is either a user problem, or a local carrier issue.

Can you call out on the device?
What signal does your BB show in the mainscreen?

If someone calls you, does the screen activate and show you the call is arriving?
Or is it simply that it quit ringing?

If that is the case, back to your profiles. Check your active profile to make certain under Phone, it is not on mute in either IN or OUT of holster.
Offline  
Old 08-19-2008, 11:21 AM   #3 (permalink)
Knows Where the Search Button Is
 
sizzle's Avatar
 
Join Date: Jun 2007
Location: New Haven, CT
Model: 9000
PIN: N/A
Carrier: can barely lift her.
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default sounds like

incorrect carrier provisioning
__________________
Yeah. Sizzle Piggy.
Offline  
Old 08-19-2008, 11:49 AM   #4 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: T Mobile
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Dear J,

Thanks for replying. Whatever the problem was, T Mobile had to remotely fix it.

Friends have iPhones, so we are familiar with them. If we could get them without AT&T, we would have. The BB is the least intuitive and most USER UNFRIENDLY device either of us have ever used. Neither of us would buy one again, and we certainly would never recommend them!
Offline  
Old 08-19-2008, 12:02 PM   #5 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,025
Post Thanks: 51
Thanked 304 Times in 292 Posts
Default

As with ANYthing new, there is a learning curve. Try getting a Windows Mobile user on an iPhone and listen to him squeal! Blackberrys are rock-solid, user-friendly (and I'm a 20 year Mac user), and über-productive. If your focus is multimedia and you bought a Blackberry because it "looks cool and corporate", or because it's the latest celebrity bling, you're going to be disappointed. But if communication is your focus, and ESPECIAlly if you're in a corporate environment, Blackberry has no equal.
Offline  
Old 08-19-2008, 02:43 PM   #6 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Quote:
Originally Posted by Unhappy Novice View Post
Dear J,

Thanks for replying. Whatever the problem was, T Mobile had to remotely fix it.

Friends have iPhones, so we are familiar with them. If we could get them without AT&T, we would have. The BB is the least intuitive and most USER UNFRIENDLY device either of us have ever used. Neither of us would buy one again, and we certainly would never recommend them!
Funny, there are more people it seems who have BBs than iphones.

It is amazing what a closed mind can lead to.

Since TMo had to "remotely fix it" it was not a BlackBerry issue, but as a suspected, a carrier problem. TMo cannot remotely invade your BB OS and fix things.

Good luck.
Offline  
Old 08-19-2008, 03:36 PM   #7 (permalink)
CrackBerry Addict
 
Iare Tosevite's Avatar
 
Join Date: Nov 2007
Location: Between chair and monitor at WA.
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 565
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

That's why I moved from T-Mobile to Sprint. I got tired of service problems.
__________________
"There is no reason anyone would want a computer in their home."
- Ken Olson, 1977
( And we now wear them! Blackberries are computers too! )
Offline  
Old 08-19-2008, 03:54 PM   #8 (permalink)
New Member
 
Join Date: Jul 2008
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Iare Tosevite View Post
That's why I moved from T-Mobile to Sprint. I got tired of service problems.
Sprint does have better coverage in many areas. I hope you don't mean customer service. Because theirs STINKS

Last edited by mullrat1 : 08-19-2008 at 03:57 PM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.