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Old 08-19-2008, 10:56 AM   #1 (permalink)
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Default Blackberry data backup

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Hello,

I'm writing a support article for blackberry customers for backing up their data on their computer.

What files, folders, and or directories need to be backed up for a future restore if needed. In the event the customers hard drive fails, or something else... I want them to be able to fully restore their blackberry data that is saved on the computer.
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Old 08-19-2008, 11:39 AM   #2 (permalink)
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Welcome to the BBforums.

The BlackBerry backup files are always saved as an *.ipd file. As long as that is saved, they are safe. A user may choose, upon backup, any location to save their backup, so advising someone to save a certain folder may be wise IF they don't save the backup file to THAT folder.

In the past, for instance, my Desktop Manager save my backups to c:/Program Files/Research In Motion/.
Another version of Desktop Manager on my laptop at home saves the file to /My Documents/.
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Old 08-19-2008, 11:54 AM   #3 (permalink)
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Will there be multiple ".ipd" files?

Do the ".ipd" files just continually grow in size?

To backup the ".ipd" file does the blackberry manager application need to be closed?


Thanks!!
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Old 08-19-2008, 12:34 PM   #4 (permalink)
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There is one file per backup. A new one is created every backup. The easiest way backup/restore a phone is to use the desktop Manager.
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Old 08-19-2008, 12:37 PM   #5 (permalink)
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I guess that brings up one last question. Does the user have to tell the desktop manager to create a backup or will it automatically create one?

Thanks
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Old 08-19-2008, 01:13 PM   #6 (permalink)
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You have to RUN the backup manually. I don't think there is a scheduling option.

There are also separate abilities to backup and/or sync things like contacts, calendar and some memos to Outlook (and maybe some 3rd party apps)
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Old 08-19-2008, 01:43 PM   #7 (permalink)
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iphonetech... my advice: if you are writing an article, you may need a good bit more detail.
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Old 08-19-2008, 01:48 PM   #8 (permalink)
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I apologize for asking another question but please enlighten me.

I know that the ".ipd" file needs to be backed up, but isn't there just a entire folder that can be backed up. Look at the example below for what I'm looking to do.

example

You can make a backup of outlook which outputs a ".pst", or you can just regularly make copies the Outlook data file.
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Old 08-19-2008, 01:49 PM   #9 (permalink)
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In outlook the *.pst file IS the Outlook data file. It is not a folder.

Did you read my response above about the folders? If you backup the "c:/Program Files/Research In Motion/" folder, your *.ipd file very well might not be there.
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Old 08-19-2008, 02:39 PM   #10 (permalink)
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Yes I did read that.

The ".pst" is a growing file that is always changing and is stored in one of multiple possible locations on your computer.

But you're telling me that the ".ipd" is not a growing file that is constantly changing? It is a file that has to be user generated and doesn't continuously update?
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Old 08-19-2008, 02:44 PM   #11 (permalink)
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Correct, you create a new one each time you backup the handheld device.

Forget anything you know about Outlook or windows when dealing with the BlackBerry. Not the same.
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Old 08-19-2008, 02:48 PM   #12 (permalink)
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When you do a backup of the blackberry it always creates a new backup file. The usual default of the filename is "LoaderBackup (date file was created).ipd. By looking at the date you'll know which one is the latest backup file.
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Old 08-19-2008, 02:55 PM   #13 (permalink)
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"LoaderBackup-(date).ipd" is not by default in the name of the file, only when the backup of the file is made during an OS upgrade is "loaderbackup" included. Otherwise, it is "Backup-(2008-08-19).ipd" where the date gets replaced with the current.
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Old 08-19-2008, 05:58 PM   #14 (permalink)
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I think there is a fundamental that the OP is missing here. A user's backup information is made by the user, on his PC, by the Desktop Manager, at the user's whim. A backup being made of the user's phone info depends entirely on whether he connects, either by Bluetooth or USB cable to his PC and actually makes a backup. DM can be set to automatically backup the user's data on a schedule, but it still depends on the user connecting to his PC. If he never connects, there is no backup.

The DM default location for storing the backup file, (named with a date in the filename) is /Documents and Settings/<username>/Documents in WinXP and /Users/<username>/Documents on WinVista.

If you are trying to make a backup of the users backups, then grabbing the users Profile Folder when running your systems backup should grab the Blackberry backup files.

Does this help?

Last edited by Phranc : 08-19-2008 at 06:12 PM.
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Old 10-07-2008, 03:32 AM   #15 (permalink)
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Does the BB backup programs that I have received OTA or installed via media desktop?
I do a back up on a regular schedule but i don't know if my programs are backup up. I don't want to pay for them again.

Thanks
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