BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-19-2008, 07:41 PM   #1 (permalink)
New Member
 
Join Date: Aug 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default DM quits when trying to read Outlook 2003 Calendar

Please Login to Remove!

Hi All,
I've read all the posts about sync problems with Outlook Calendar and have tried just about everything:
- deleting calendar on BB and resynching
- renaming files in various BB folders on my computer
- Scanning pst files (after backing up of course)
- reinstalling old versions of DM and BB
- reinstalling current versions of DM and BB
- scrubbed register data and applications with CCleaner
- reset my BB by taking out battery for XX seconds

Here's the issue...I can sync with all parts of Outlook 2003 except the calendar. The DM reads my BB calendar and processes it, then attempts to read Outlook calendar on desktop and immediately the DM application crashes. It does not process or read a single calender file. Here's the interesting thing... I took a copy of my .pst file home and loaded it on Outlook at home and I could sync everything with my BB perfectly. But my office desktop won't even read the desktop calender. Any solutions aside from getting a new desktop? I'm almost 100% certain it's not my BB but my Desktop. Any guidance is greatly appreciated!

Jim

Last edited by jschwartz21 : 08-19-2008 at 07:42 PM.
Offline  
Old 08-19-2008, 09:02 PM   #2 (permalink)
CrackBerry Addict
 
Moonshadow's Avatar
 
Join Date: Jul 2005
Location: Kingston, Ontario
Model: 8130
OS: 4.5.0.131
Carrier: TELUS
Posts: 885
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (8100 Pearl)

Go into DM and find the PIM options. Try selecting blackberry wireless (or something like that) instead of outlook calendar.

Sorry I cnst remember the name of the calendar referenced above. I don't have my PC available. But thee is the wireless calendar ption that is not Outlook. Hope that helps.
__________________
Experience is a wonderful thing. It enables you to recognize a mistake when you make it again

Telus - 8130 - BES/BIS
Offline  
Old 08-20-2008, 09:58 AM   #3 (permalink)
New Member
 
Join Date: Aug 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Not sure what you are referring to

I looked at the Sync setup and viewed my options for which calender to sync with. I have the following options: <non>, Outlook, Yahoo!, and ASCII file. I don't see a wireless option and I'm not sure why I would select that option unless I wanted to sync wirelessly. If I'm using BIS, can I sync wirelessly? Perhaps that is the solution. I just need to figure out how to do that.

So my desktop Outlook calender still causes the DM to crash. Not a single record is read. Any help is greatly appreciated. See my first post for details.

Jim
Offline  
Old 08-20-2008, 10:10 AM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Dec 2007
Model: 8830
OS: 4.5.0.101
PIN: N/A
Carrier: Sprint
Posts: 293
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've seen that several times, you can try basically 2 things
1. Check if you have any conflicts on you calendar, if so you need to delete one of the conflicts
or
2. On your computer go to C:\Documents & Settings\User Name\Application Data\Research in Motion\Blackberry and delete the Intellisync folder, it may be corrupted and it will be recreated next time you try to sync
Offline  
Old 08-20-2008, 12:28 PM   #5 (permalink)
New Member
 
Join Date: Aug 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default It just takes one person

jjmach,

You are awesome. The advice to delete the Intellisync folder worked great. All I had to do was to set up my sync preferences and everything sync'ed perfectly including the calendar!

Thanks again and have a great day.

P.S. This piece of advice should be added to some master checklist for all those out there experiencing sync problems. Perhaps the moderators could tag this email or add the recommendation to some master list they make available.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.