BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-27-2008, 07:30 AM   #1 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8120
PIN: N/A
Carrier: Vodaphone
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Changing carrier

Please Login to Remove!

Hello,

One of our users have deceided to look into changing carrier from Vodaphone to O2. Can anyone tell me what is involved from an IT point of view. ie BEs reconfiguration, re configuring blackberrys?

Our current version of BES is 4.1.5.


Thanks

S
Offline  
Old 08-27-2008, 10:01 AM   #2 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Is there a new BB involved or are you unlocking the BB and switching it to the other carrier? If it's a new BB then just go through Enterprise Activation with the new BB. If you're unlocking, unlock the BB and swap SIM's.
Offline  
Old 08-27-2008, 10:45 AM   #3 (permalink)
New Member
 
Join Date: Aug 2008
Model: 8120
PIN: N/A
Carrier: Vodaphone
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Existing new blackberrys. Roughly about 50 of them. I am trying to find out how much downtime i may have for the users if i change carrier. Several users are remote users accross Europe.
Offline  
Old 08-27-2008, 12:44 PM   #4 (permalink)
CrackBerry Addict
 
Join Date: Feb 2005
Model: 8800c
Carrier: Cingular
Posts: 970
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

As a user, when I switched from T-Mobile to AT&T, the only problem I recall having was with BIS. I needed to call T-Mobile to release my user name. I don't recall having any issues with BES.

Regards-Michael G.
Offline  
Old 08-27-2008, 02:46 PM   #5 (permalink)
Thumbs Must Hurt
 
cde3879's Avatar
 
Join Date: Aug 2007
Location: Oxfordshire
Model: Bold
OS: 4.6.0.126
PIN: 255432B2
Carrier: Orange UK
Posts: 188
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by n1vac View Post
Existing new blackberrys.
...err.. existing or new?

No as has been said before, if the handsets are staying the same and just the SIMs getting swapped, if you are on a BES there's no need to do anything. Be aware that you may not have much control over when the port process goes through though so you will need to make sure that all your users have BOTH SIM cards with them on the port day, so that when the existing one dies, they can put the new one in straight away and hopefully it will keep them going with a minimum of downtime.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.