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Old 09-02-2005, 07:18 PM   #1 (permalink)
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okay i bought this bb 7730 from a girl in cali. well she had it on a BES and it has a it policy. the phone works and does everything a bb is so post to do but theres no way to disable the password. all i can do in the security section is set the password for every 20 minutes. does anyone know how to get this to disable the password? i hate the password. now i tried reloading it with new software and every other thing i coulg think of. what should i do and what are my options here? please i dont need any users to post stuff telling me to do a search. i searched and only found stuff about the it policy whos peoples bb wont work cuz of restricions. my bb works fine but just want to disable the password. help help
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Old 09-02-2005, 07:38 PM   #2 (permalink)
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hmm i guess no one knows. help please
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Old 09-02-2005, 07:43 PM   #3 (permalink)
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I thought you loved the 7730?????

And you wait a WHOLE 20 MINUTES before complaining. On a Friday night???????????????????????????????????????????

Be serious.

Well, since you searched you will discover that it is VERY VERY difficult to get an IT Policy removed. You have two choices:

1) Find someone who will let you onto their BES and push a default policy with no password restriction

2) Find someone who will send you a blank policy file (I am SURE that you've read that in your searches) so that you can get rid of the password policy.

Either way, not easy.
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Old 09-02-2005, 07:48 PM   #4 (permalink)
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I believe wiping the handheld will remove the poplicy as well.
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Old 09-02-2005, 07:51 PM   #5 (permalink)
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Nope. Wiping it does nothing to an IT Policy. It's stuck until it is replaced by another.
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Old 09-02-2005, 08:06 PM   #6 (permalink)
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you know i said i didnt want people responding to my thread if they were gonna be smart asses. and the blackberry guy is being a smart ass. all im asing is for help. why do you have to be mean or a smart ass about this. wow.
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Old 09-02-2005, 08:14 PM   #7 (permalink)
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Sorry - I just resent having to type the same thing over and over. I know you said you did a search, and I believe you did, but I typed this same thing in yesterday.

1) Find someone who will let you onto their BES and push a default policy with no password restriction

2) Find someone who will send you a blank policy file (I am SURE that you've read that in your searches) so that you can get rid of the password policy.

Also, I wasn't the one who bought a BlackBerry with an IT Policy on it....

Right?
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Old 09-02-2005, 08:19 PM   #8 (permalink)
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sorry didnt mean to be a dick to you. its just i cant seem to find a answer to this but thanks to you i can try to get a default policy so i can remove this stupid password. sorry. thanks for the help
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Old 09-02-2005, 08:29 PM   #9 (permalink)
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You have the answer... Either get onto another BES or get the blank policy file.

Good luck - like I said, it isn't easy removing a policy.
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Old 09-02-2005, 08:32 PM   #10 (permalink)
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ya i think i will have to get a blank policy i guess. thanks
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Old 09-04-2005, 09:48 PM   #11 (permalink)
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I have the same issue on 7230 and i gave-up and finally got used to of typing password. only thing I could do was to increast the passord time out limit so instead of 2 minutes I set it to 45 mins.
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Old 09-04-2005, 10:02 PM   #12 (permalink)
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Same old policy issue.

Check out this thread and talk to the thread starter, he might be able to help you out.

http://blackberryforums.com/showthread.php?t=14841
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Old 09-05-2005, 08:09 AM   #13 (permalink)
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ya well i got the blank policy now and it works fine. thanks for everyones help
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Old 09-07-2005, 11:53 AM   #14 (permalink)
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Page 38 of ADMIN.PDF says you can resend IT Policies (but I can't tell if it means only if they fail--or just on a recurring basis). If this policy is set, I would assume that it will overwrite the default policy with the official company one as frequently as specified on the BES. Here's the details:

Configure the interval for resending IT policies
By default, resending IT policies automatically is turned off. You can configure IT policies to be resent to handhelds on the BlackBerry Enterprise Server at a scheduled time.

1. In the BlackBerry Manager, in the left pane, click a server.
2. On the Server Configuration tab, click Edit Properties.
3. In the IT Admin section, double-click Policy Resend Interval.
4. Type the rate, in hours, at which you want the automatic resends to occur.
5. Click OK
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Old 10-16-2005, 06:50 PM   #15 (permalink)
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i keep on getting the following error message "sim card is full! delete some sms messages" i hv not used/dont use the text messaging how do i fis this problem?
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Old 10-16-2005, 08:21 PM   #16 (permalink)
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yap, I had the exact same problem. You must be using Yahoo IM onthis BB. so all you do it put your SIM in any regular phone and delete all the SMS/Text messagses. It sucks but that Yahoo IM that you might have downloaded works ok on 7290 and not on 7730.
Even T-Mo did not know about this problem and they replaced my 7730 2 times and SIM 4 times.. finally I got the handle on :(
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